Job Details

Program Assistant

  2021-09-17     American YouthWorks     6032 Fieldstone Drive, Baton Rouge, LA     15.45 hour  


JOB TITLE: Program Assistant

LOCATION: AYW Operation Site, Baton Rouge, LA

DEPARTMENT: Conservation Corps

POSITION REPORTS TO: Program Coordinator

POSITION SUPERVISES: No direct supervisory responsibilities, but serves as a coach and mentor for all program participants

CLASSIFICATION: Regular, Part-Time, Non-Exempt


The Program Assistant is responsible for following policies and guidelines that will maintain compliance with agency and program administrative operations. The Program Assistant will provide member support, develop and manage effective administrative systems, and coordinate administrative and financial functions with Austin staff, serving to further the goals and objectives of the AYW Conservation Corps.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and basic tasks.

 Under guided supervision from the Program Coordinator, the Program Assistant will perform the following functions:

  1. Provide support to corps members and the public:
    1. Answer corps member inquiries promptly;
    2. Provide assistance with member benefits, (i.e. food stamps, bus passes, education awards, service verifications, insurance enrollment);
    3. Answer phones and provide front desk assistance;
    4. Track and disperse member stipends as needed or requested;
  2. Maintain compliance with AmeriCorps grants;
    1. Accurately track member service hours;
    2. Conduct and maintain national Service Criminal History Checks;
    3. Maintain AmeriCorps member files and documents and perform periodic self-audits of files;
    4. Use eGrants portal for enrolling and exiting members;
    5. Assist with AmeriCorps quarterly reporting;
    6. Interface with administrative staff of AmeriCorps granting agencies;
    7. Track ongoing schedules AmeriCorps activities and ensure required documentation is completed (i.e. Member evaluations);
  3. Generate special reports, develop and implement new systems as required
    1. Routinely update participant and performance outcome databases;
    2. Proactively seek out opportunities to improve systems;
  4. Support member development initiatives;
    1. Participate in orientation, events, graduation, educational activities, etc.;
    2. Provide training opportunities for Life After AmeriCorps skills;
  5. Assist Recruitment and Outreach Coordinator with Baton Rouge operating site’s recruitment efforts;
    1. Contact and build relationships with local recruitment resources;
    2. Promote a culture of equity, inclusion, and diversity in recruitment efforts;
    3. Interview applicants and provide feedback;
    4. Connect incoming corps members to community resources;
  6. Serve as primary contact with Headquarters Administrative Staff and Provide general office support;
    1. Order office supplies;
    2. Process receipts and expense reports using Certify software and generate electronic requests for payment;
    3. Request marketing materials;
    4. Generate payroll summaries semi-monthly;
    5. Participate in monthly administrative calls;
    6. Train and become a driver for the program;
  7. Other duties as assigned by supervisor;


Promote continued organization support of Racial Equity, Diversity, Inclusion, and Belonging initiatives. Seek to remove systemic barriers for underrepresented populations within the agency and our partnerships


Minimum Required


High school Diploma or GED;


Experience with Conservation Corps or AmeriCorps programming; one year or more of previous related experience in administrative duties.



Intermediate administrative and clerical procedures and systems, Microsoft Office and Google applications, file and records management, designing and modifying forms, familiarity with AmeriCorps programs.


Effective in diverse community settings; able to provide mentorship under stressful conditions; good problem solving and logistical skills; work independently; excellent written and oral communication; flexible under pressure; conflict resolution skills; intermediate computer skills; operate passenger van or truck;


Attentive to detail and accuracy; organized; effective time management; work well collaboratively; patient and willing to assist other; open and honest personality; flexibility under pressure; excellent interpersonal skills;

Do not contact this company in solicitation of any product or service.

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