Job Details

Community Connection Programs, Inc. (CCP) is seeking a highly organized, personable, and dependable Office Assistant to support our Baton Rouge operations team. This position plays an important role in helping coordinate caregiver staffing, client services, office organization, and administrative support for our Medicaid home and community-based services programs.The ideal candidate is professional, detail-oriented, compassionate, and able to manage multiple responsibilities in a fast-paced healthcare environment. Medical Assistant certification or prior healthcare office experience is strongly preferred.ResponsibilitiesAnswer and direct phone calls professionallyGreet caregivers, clients, and visitorsAssist with caregiver onboarding paperwork and file organizationMaintain organized client and employee recordsSupport scheduling and staffing coordinationAssist with compliance tracking and documentation follow-upMonitor emails, faxes, and incoming office correspondenceCommunicate with caregivers regarding documentation and office requirementsAssist management team with administrative projects and reportingMaintain office organization and suppliesSupport day-to-day office operations as neededQualificationsMedical Assistant certification preferredPrior healthcare, home care, or medical office experience strongly preferredExceptional organizational skillsStrong communication and customer service skillsComfortable multitasking in a fast-paced environmentProfessional phone etiquetteStrong computer skills (Microsoft Office, email, data entry)Ability to maintain confidentiality and professionalismReliable transportation and consistent attendance requiredIdeal Candidate TraitsWarm and personableExtremely organizedSelf-motivated and proactiveAble to prioritize tasks independentlyStrong follow-through and attention to detailComfortable working with both caregivers and vulnerable populationsScheduleFull-timeMonday-FridayDaytime office hoursPay$14-$18/hour based on experience and qualificationsBenefitsPaid time offHealth InsuranceProfessional development opportunitiesSupportive team environmentOpportunity for growth within healthcare administration#J-18808-Ljbffr