Job Details

Benefits 401(k)Dental insuranceHealth insurancePaid time offTraining & developmentVision insurance401(k) matchingCompany partiesDonation matchingEmployee discountsJoin Our Team at River City One Hour Air Conditioning & Heating today! We are looking for a motivated, reliable, and professional person to come aboard our customer service team!JOB SUMMARY This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. We are currently hiring for a full-time position. This will include some weekday and weekend shifts. Full-time employment is available with 401k and employer matching, health insurance, and paid vacation & holidays.JOB DUTIES Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the companyGood communication with the client and a courteous and pleasant demeanor on phone callsMake outbound calls to club membership clients to book maintenance jobsMaximize efficiency and profit of our techniciansWork with technicians in the field to communicate job details, assist them from the office, etc.Work intensely with a team of CSRs to accomplish the above goalsMINIMUM REQUIREMENTS High school diploma or equivalent requiredAbove-average verbal and telephone communication skills are essentialExceptional time managementMust have good computer software skillsPrior customer service experience preferredNighttime/weekend/holiday availabilityReliable transportationBENEFITS Competitive hourly pay + Weekly Individual bonuses + Monthly Team BonusesFlexible hours and schedulingAnnual company bonuses and benefitsNote from the hiring manager: This job offer is full-time. If you have a particular need when it comes to hours, please specify under the open response section for your current situation.#J-18808-Ljbffr