Job Details

Biller

The Biller (Billing Specialist) supports invoice generation and billing operations in a fast-paced professional services and manufacturing environment. This role focuses on reviewing service delivery orders, preparing and distributing accurate invoices, and collaborating closely with internal departments and other billers to ensure timely billing. The ideal candidate demonstrates strong attention to detail, the ability to quickly learn complex processes and standard operating procedures, and possesses a basic understanding of accounting principles.

Responsibilities

• Review service delivery orders and related documentation to ensure accuracy prior to billing.
• Prepare, generate, and distribute invoices in accordance with established processes and SOPs.
• Support day-to-day billing operations in a high-volume, fast-paced professional services environment.
• Collaborate with internal departments, including accounting and billing teams, to resolve billing questions and discrepancies.
• Work closely with vendors and customers to support accurate invoice processing and address billing-related inquiries.
• Process invoices efficiently and accurately, adhering to credit terms and organizational policies.
• Perform data entry related to accounts payable and accounts receivable activities.
• Utilize Excel, including pivot tables and VLOOKUP functions, to analyze and reconcile billing and payment data.
• Maintain organized records of invoices, payments, and billing documentation.
• Follow established standard operating procedures while learning and adapting to complex billing workflows.
• Contribute to a quiet, focused office environment by managing workload independently and meeting deadlines.
• Support the transition of the role into a potential permanent opportunity through strong performance and reliability.

Essential Skills

• 2+ years of accounts payable or accounts receivable experience, including processing or sending out invoices.
• 2+ years of data entry experience with a focus on accuracy and speed.
• 2+ years of experience working directly with vendors or customers in a billing or customer service context.
• Hands-on experience with billing or invoice processing in a professional environment.
• Proficiency in Microsoft Excel, including the ability to work with pivot tables and VLOOKUP functions.
• Basic understanding of accounting principles related to billing, credit terms, accounts payable, and accounts receivable.
• Strong attention to detail and ability to identify and correct billing errors.
• Ability to learn and follow complex processes and standard operating procedures.
• Effective communication skills for interacting with internal teams, vendors, and customers.
• Ability to work independently in a structured office setting and manage time effectively.

Additional Skills & Qualifications

• Experience supporting billing operations in manufacturing or IT/business services environments.
• Familiarity with legacy software systems such as AS/400 (helpful but not required).
• Comfort working in a large, multi-department facility with separate accounting and billing functions.
• Demonstrated reliability and consistency in maintaining work schedules.
• Interest in opportunities that may lead to a permanent role based on performance.
• Customer service or vendor maintenance experience in a finance or operations setting.

Work Environment

This role operates within a large manufacturing and professional services facility located in Lancaster, in an office area above the manufacturing floor. Billers work on the second floor in a traditional office setting with tall cubicles, creating a quiet, focused atmosphere with limited casual conversation. Approximately 40 billers and 25 accounting professionals work on the same floor, with accounting and billing teams seated separately but in close proximity for collaboration. The organization uses AS/400 software for some legacy processes, though this system is not a primary focus of the role. The standard workday generally runs from 8:00 a.m. to 4:30 p.m. with a 30-minute lunch. Once the employee is fully trained and established in their routine, there is flexibility to adjust start and end times slightly, with common schedules including 7:30 a.m. to 4:00 p.m., 8:00 a.m. to 4:30 p.m., or 8:00 a.m. to 5:00 p.m. depending on lunch duration. The environment supports consistent scheduling, professional conduct, and the potential for the position to transition into a permanent role for high-performing team members.

Job Type & Location

This is a Contract to Hire position based out of Raleigh, NC.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 27, 2026.