Job Details

About This JobOur mission as Louisiana State Police Regional Communications Officers is to foster safety, efficiency, and unity by providing exceptional communication and support services to law enforcement agencies, communities, and the citizens of the State of Louisiana. Communication Officers are dedicated to upholding the highest standards of professionalism, integrity, and compassion in our work.An Ideal Candidate Should Possess The Following CompetenciesCommunicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.Accepting Direction: The ability to be open and willing to follow guidance or instructionsBuilding and Supporting Teams: The ability to combine one's actions and efforts with others to work towards achieving a common goal.Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.Minimum QualificationsSix months of experience in transmitting and receiving messages by radio or in administrative services; ORSix months of training in a business or clerical-related curriculum in a business school or technical institute; ORFifteen semester hours of college training.Necessary Special RequirementsAll persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.Job SpecificationThe official job specifications for this role, as defined by the State Civil Service, can be found here.Job DutiesJob Duties and Other InformationReceive and respond to informational requests by officers/agents.Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to the location, and relay the information.Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.Maintain proper record keeping and update the event log during communications.Position-Specific DetailsAppointment TypeProbationalCareer ProgressionThis position may be filled as a Communications Officer 1/2/3Work ScheduleWork hours are 12-hour rotating shifts, two weeks days/two weeks nights.CompensationThe salary offered will be determined based on qualifications and experience. Additionally, this position is eligible for premium pay of up to $2.#J-18808-Ljbffr