Job Details

Louisiana Department of Health is seeking a Call Center Supervisor to lead a high-performing team ensuring members receive timely, accurate, and exceptional service. You will coach staff, monitor performance, and resolve escalated concerns while driving process improvements to keep operations smooth.An ideal candidate will have extensive supervisory experience in health/public service, demonstrated performance management, and a commitment to service excellence in a fast-paced environment.#J-18808-Ljbffr