Job Details
ADMINISTRATIVE COORDINATOR 1 - 2 (Dispatch)
2026-09-17 State of Louisiana Baton Rouge,LA
Description:
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
Position-Specific Details:
Location: Pinecrest Supports and Services Center - Dispatch
SHIFT: 7 AM - 7 PM Pass Days: B Days
Appointment Type: This position may be filled by Detail, Probation, Promotion, Demotion, or Lateral Transfer. Preference may be given to permanent classified employees of Pinecrest Supports and Services Center.
Career Progression: This position may be filled as an Administrative Coordinator 1 or 2.
Compensation: Depends on Qualifications
This position may receive shift differential, longevity pay, and premium pay.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
Gabriel K. Jeane
P.O. Box 5191
Pineville, Louisiana 71360
Gabriel.Jeane@la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at (Download PDF reader)
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
01
PSSC - Are you currently employed with Pinecrest Supports and Services Center?
02
PSSC - Have you listed ALL prior employment (entire work history starting after High School or College) with complete name of all employers (no abbreviations), your job title, address (city &state), phone number of each employer? Failure to fully complete the education and work history sections of the application can result in an applicant being hired the lower level of the position in which any are applying.
03
PSSC - Explain any gaps in employment of 3 months or longer (Example: January /1999 - May /1999 = caring for a sick parent, etc...). If this question does not apply to you, enter N/A.
04
DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
05
DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
06
FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
07
FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
08
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust whengiven feedback?
09
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Salary: Depends on Qualifications
Location : Pineville, LA
Job Type: Classified
Job Number: PSSC 26-153-GJ
Department: LDH-Office of Intellectual & Developmental Disability Supports
Opening Date: 09/15/2026
Closing Date: 9/22/2026 11:59 PM Central
About this Job
PSSC 26-153-GJ
The mission of Pinecrest Supports and Services Center is to support people with intellectual and developmental disabilities to reach treatment goals and to return to more integrated community living settings. Pinecrest Supports and Services Center specializes in the treatment of people with comorbid intellectual and developmental disabilities and complex medical, behavioral, and psychiatric support needs.
Pinecrest Supports & Services Center (PSSC) is seeking a dedicated Administrative Coordinator 1 - 2 to join our dynamic team. This position will operate a multi-line switchboard and other phones. Take call-ins from employees unable to report for work, log them on the absentee report form, and in the logbook. Answer emergency phones and call or page the appropriate doctor and/or nurse to respond; record in the logbook.
An ideal candidate should possess the following competencies:
Selected Core Competencies:
- Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
- Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
- Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
- Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
- Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
- Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
- Transfer all other calls to appropriate departments, homes, or offices.
- Monitor fire panel. Call home or office to verify fires or false alarms. Notify fire department of alarm status and log information on fire alarm form.
- Use cell phones to contact drivers, security and maintenance as needed and log in logbook.
- Monitor weather during bad weather and also monitor satellite weather channel on TV. Notify homes and department of hazardous weather conditions to ensure the safety of individuals supported at PSSC.
- Page maintenance, nursing, Administrative Officer and investigator on call when services are needed.
- Document in and out time on trip sheets. Issue cell phones to vans going out on trips and doctor appointments.
- Direct visitors, deliverers, officials and emergency personnel by serving as an information center. Contact security for escort when necessary. Prepare and maintain Conference Center for various meetings, including emergency center, by ensuring area is clean. orderly and any requested items are available.
- Requisition supplies, medical and office, and the storage and disbursement of those supplies. Maintain overtime attendance records for Employee Administration. Assist Administrative Supervisor 1 with clerical duties as needed.
Position-Specific Details:
Location: Pinecrest Supports and Services Center - Dispatch
SHIFT: 7 AM - 7 PM Pass Days: B Days
Appointment Type: This position may be filled by Detail, Probation, Promotion, Demotion, or Lateral Transfer. Preference may be given to permanent classified employees of Pinecrest Supports and Services Center.
Career Progression: This position may be filled as an Administrative Coordinator 1 or 2.
Compensation: Depends on Qualifications
- ADMINISTRATIVE COORDINATOR 1: $10.50 - $18.00
- ADMINISTRATIVE COORDINATOR 2: $12.03 - $20.61
This position may receive shift differential, longevity pay, and premium pay.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
Gabriel K. Jeane
P.O. Box 5191
Pineville, Louisiana 71360
Gabriel.Jeane@la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at (Download PDF reader)
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (),
- Louisiana School Employees Retirement System (), among others
01
PSSC - Are you currently employed with Pinecrest Supports and Services Center?
- Yes
- No
02
PSSC - Have you listed ALL prior employment (entire work history starting after High School or College) with complete name of all employers (no abbreviations), your job title, address (city &state), phone number of each employer? Failure to fully complete the education and work history sections of the application can result in an applicant being hired the lower level of the position in which any are applying.
- Yes
- No
03
PSSC - Explain any gaps in employment of 3 months or longer (Example: January /1999 - May /1999 = caring for a sick parent, etc...). If this question does not apply to you, enter N/A.
04
DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
- I avoid responsibility, deliver poor work, and resist feedback.
- I take ownership when prompted and meet basic expectations.
- I own results, meet standards, and respond to feedback professionally.
- I drive high performance, prevent issues, and model accountability.
05
DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
06
FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
- I struggle to understand customer needs, provide clear information, or resolve issues.
- I respond to customer needs with some support and build basic working relationships.
- I understand customer needs, communicate clearly, and deliver timely, reliable service.
- I anticipate customer needs, build trust, and deliver personalized, proactive service.
07
FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
08
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust whengiven feedback?
- I resist direction, ignore feedback, and need reminders to complete tasks.
- I follow direction with reminders and often need clarification or support.
- I follow direction reliably, adjust to feedback, and complete tasks on time.
- I adapt quickly, follow through, and help others adjust as needed.
09
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question