Job Details

Drug Screen Coordinator

Come join CORE, the recognized leader in Occupational Medicine. Our nationwide occupational medicine platform provides the full spectrum of occupational medicine services to numerous Fortune 500 companies and other industry leaders. Since our founding, CORE has focused on providing high quality occupational healthcare services that meet the mission, goals, and values of our clients. This partnership has allowed us to expand into a nationally recognized occupational healthcare provider.

We are looking for experienced Drug Screen Coordinator to join our team at our Baton Rouge, LA, site. In addition to a rewarding work environment, we offer our professionals competitive benefits and salary. This is a full-time position.

We offer a highly competitive total compensation and benefits package to full-time employees, which includes:

• Medical, Dental, and Vision insurance
• Long-term disability and short-term disability benefits
• Employer paid life insurance
• 401(k) plans (traditional & ROTH) with employer match
• Six Paid Holidays
• Paid Vacation and Sick Leave
• Mental health support and resources
• Health Savings Account (with employer contribution)

Position Overview:

The Drug Screen Coordinator is responsible for performing drug screen collections and supporting daily administrative and account coordination responsibilities. This position ensures collections are completed accurately and in accordance with applicable procedures, maintains complete and timely documentation, enters and tracks information in the appropriate systems, and supports the client, employees, laboratories, clinics, and internal team members through responsive communication and follow-up.

Essential Functions:

• Perform drug screen collections in accordance with company procedures, client requirements, laboratory instructions, chain-of-custody requirements, and applicable regulatory standards

• Verify donor information, complete required collection forms, prepare specimens for shipment or processing, and maintain accurate collection documentation

• Enter, update, and maintain accurate information in applicable systems, portals, databases, spreadsheets, and client records

• Monitor drug screen activity, pending results, missing documentation, expired authorizations, and other open items that require follow-up

• Communicate with the client, clinics, laboratories, vendors, employees, and internal team members to answer questions, obtain missing information, resolve discrepancies, and support timely completion of services

• Assist with account representative responsibilities, including service coordination, client follow-up, issue tracking, documentation review, and escalation of concerns when needed

• Maintain organized electronic and paper files, scan and upload documents, verify records for completeness, and support reporting or tracking needs as assigned

• Protect confidential information and follow company expectations related to privacy, accuracy, professionalism, and client service

• Maintain supplies and materials needed for drug screen collection and administrative support functions

• Participate in required meetings and training and perform other job-related duties as assigned consistent with the scope of the position

Position Qualifications:

Bilingual (English & Spanish) candidate preferred.

Education:

• High school diploma or equivalent

• Drug screen collector training preferred but not required

Experience:

• One to three years of related experience in drug screen collection, occupational health support, account coordination, customer service, data entry, or healthcare administration preferred

• Proficiency with Microsoft Office applications required; intermediate to advanced Microsoft Excel skills preferred

Licensure and Certifications:

• Complete DOT collector training and obtain required drug screen collector certification upon hire; maintain certification and any required retraining thereafter

Pre-Employment Requirements:

• Ability to meet applicable client-site access and credentialing requirements

• Ability to meet company and client requirements applicable to assigned drug screen collection, administrative, and account support responsibilities

CORE, CHN, and our subsidiaries are Equal Opportunity Employers. EOE/ADAAA/AA.