Job Details

Community Service Professional

Are you passionate about helping others and making a positive impact in your community? Join our team as a Community Service Professional and play a vital role in connecting individuals and families with the resources and support they need. In this role, you will work collaboratively with community partners and internal teams to deliver services, provide guidance, and promote programs that improve quality of life. We are looking for individuals who are compassionate, dependable, and committed to serving diverse populations. If you are driven by purpose and want to make a meaningful difference every day, we encourage you to apply and become part of a team dedicated to strengthening our community.

Minimum Qualifications

Four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR Six years of full-time work experience plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR A bachelor's degree plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties and Other Information

Job Duties:

• Develops and implements Plans of Support (POS) for individuals with Developmental Disabilities and their families within 30 days of case assignment and updates POS annually. This process involves scheduling appointments, conducting face-to-face interviews, assessing the need for services, prioritizing needs, making referrals to other available community resources, making crisis requests for services, and planning and coordinating services. This process involves being highly knowledgeable of available resources in the community. Follows procedures and implements program policy according to the operational guidelines.
• Schedules and completes thorough interviews to determine the nature and onset of an applicant's reported disability, family history, developmental history, behavioral health conditions, current natural supports, current and future support needs, and urgency of need.
• Gathers information to make a determination of eligibility (gathers information from Early Steps applications, school evaluations, medical reports, other service providers, residential providers, etc.)
• Synthesizes information gathered from interviews and documentation to devise a written Support Profile which summarizes the applicant's needs and choice of living options.
• Collaborates with other service providers, agencies, school district staff, social workers, and medical and behavioral health professionals regularly for eligibility, service, and placement purposes.
• Present information to the Entry Review Team on all denials of eligibility and questionable cases to assist the team in making a determination of eligibility
• Complete an Individual Entry Review (IER) (Summarize data from all reports received to substantiate eligibility/ineligibility; determine onset of disability, if person is eligible; determine if substantial deficits exist in adaptive functioning; and determine if the disability is a result of a mental illness) al
• Develops and monitors Family Support contractual agreements which include individual/agency agreements and one-time purchases. This includes monitoring expenditures quarterly, preparing agreements and invoices, authorizing payment, reviewing timesheets for accuracy, and amending agreements as needed. Also documents and updates all address changes to the individual's file, OCDD Participant Services Database electronic system, and Louisiana Service Reporting System (LaSRS). Prepares and submits monthly and quarterly reports as requested to supervisor. Attends school transition, ISC meetings or other transition/discharge meetings as needed. Manages demographic changes to OCDD Participant Services Database, Louisiana Clinical Services, and Louisiana Service Reporting System (LaSRS) as needed.
• Completes Application Request with consumer, family or case manager (requests are taken via telephone, in person, via fax, e-mail, etc.) This information is entered in the Participant Services Database, and ensures the electronic and physical chart is updated with current documentation, including a current SOA, prior to forwarding to the family support unit.

Position-Specific Details:

Appointment Type: Job Appointment, Probational Appointment, or Promotion (CAHSD employees).

Location: Capital Area Human Services District's Developmental Disabilities Division.

Work Schedule: This position requires a total of 40 hours per week. Schedule will be determined based on operational needs. Work schedules may vary and can include:

• Eight (8) hour workdays
• Ten (10) hour workdays
• Nine (9) hour workdays for four (4) days and one (1) four (4) hour workday

Career Progression: This position may be filled as a Community Service Professional 1, 2, or 3 depending on the level of experience of the selected applicant(s).

• The maximum annual salary for the Community Service Professional 3 is $86,070.

** Note regarding the advertised pay range : The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).

* Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact: Thrinacia.Jenkins2@la.gov Capital Area Human Services District 12301 Coursey Blvd Baton Rouge, LA 70816 Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.