Job Details

Salary : $2,387.00 - $4,089.00 Monthly
Location : Alexandria, LA
Job Type: Classified
Job Number: MVA/PAW/224732
Department: LDH-Medical Vendor Administration
Opening Date: 08/12/2026
Closing Date: 8/19/2026 11:59 PM Central

About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Make a meaningful impact in the lives of Louisiana families by helping connect individuals and households with essential financial and supportive benefits. Join Economic Stability and play a vital role in supporting programs such as SNAP, FITAP, Kinship Care Assistance, and STEP. If you're detail-oriented, dependable, and passionate about serving others, this is an opportunity to make a difference while supporting programs that strengthen families and communities.

An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.
Minimum Qualifications
Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information

Job Duties:
• Provides customer service to applicants, clients, and professional staff by greeting visitors, answering telephone inquiries, assessing client needs, and directing individuals to appropriate resources.
• Conducts applicant and client interviews and gathers initial information to assess potential eligibility for assistance programs and support services.
• Researches client records and processes case-related transactions using multiple automated systems, including address changes, benefit verifications, parish transfers, and Electronic Benefit Card issuance and replacements.
• Assists Social Services Analysts with eligibility determinations by obtaining required verifications, documentation, and case information and monitoring case listings for timely completion and return.
• Provides clerical and administrative support, including maintaining case records, processing mail and faxes, compiling reports, managing office calendars and supplies, and maintaining property and inventory records.
• Supports office operations by responding to client inquiries, monitoring Fair Hearing Requests, managing the office email, assisting with payroll and budget functions, tracking expenditures, and completing required data entry.
• Maintains knowledge of program policies and procedures through ongoing training and participates in Disaster SNAP and emergency management preparedness activities to support disaster response operations.

Position-Specific Details:

Location: Medical Vendor Administration/ ES Alexandria Region 6-FSA 2 (ES TRI-REGION 3) / Rapides Parish

Appointment Type: This position may be filled as aProbationary appointment, Promotional appointment or Job appointment (temporary appointment that may last up to 48 months)

Cost Center: 3052130204

Position Number(s): 50689822
How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For information on how to check your application status and understand status updates, please click HERE
Contact Information:

Patricia Walker
LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at

Parental Leave - Up to six weeks paid parental leave
More information can be found at

Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01

DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.
• I take ownership when prompted and meet basic expectations.
• I own results, meet standards, and respond to feedback professionally.
• I drive high performance, prevent issues, and model accountability.

02

DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03

MR: Managing Resources - How well do you manage financial, physical, or contractual resources to meet operational needs?

• I struggle to manage resources, don't always follow required procedures, or have trouble keeping accurate records.
• I handle basic resource tasks but may not consistently align them with priorities or follow procedures.
• I manage resources effectively, follow procedures, track usage, and maintain accurate records to support my team's goals.
• I plan ahead to meet future needs, improve systems, strengthen vendor relationships, and ensure compliance across resource areas.

04

MR: Managing Resources - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05

UD: Using Data - How do you work with data to generate insights or inform decisions?

• I struggle to collect, analyze, or use data effectively, and I may misuse or present sensitive information incorrectly.
• I can work with basic data, but I may miss key trends, present it unclearly, or need help applying insights.
• I collect accurate data, identify patterns, share insights clearly, and use data to make informed, ethical decisions.
• I use advanced techniques to uncover insights, tell clear data stories, and proactively protect sensitive information.

06

UD: Using Data - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust whengiven feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

08

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type "N/A" if no immediate family members are employed by LDH.
Required Question