Job Details

Administrative Program Specialist-A

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Administrative Program Specialist-A

Salary

$3,127.00 - $6,136.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

OS/DRT/223879

Department

LDH-Office of Secretary

Opening Date

07/24/2026

Closing Date

8/3/2026 11:59 PM Central

• Description

• Benefits

• Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health (

Join our team in a dynamic administrative leadership role where you'll oversee multiple operational functions, improve organizational efficiency, and help ensure the seamless delivery of essential services that support our mission.

An ideal candidate should possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.

• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal

and state legal requirements, State Civil Service rules, and organizational policies.

• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical

reasoning.

• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances

or unexpected change.

• Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote

understanding and engagement.

• Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted

or instructed by others.

• Developing Performance: Builds the future potential of others by supporting long-term growth, skill development, and career progression.

• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and

consideration for others.

• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported.

• Thinking Strategically: The ability to anticipate trends, understand context, and align actions with long-term priorities.

Minimum Qualifications

Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere ( .

Job Duties and Other Information

Job Duties:

• Process initial and renewal licensing and certification applications for a variety of Long-Term Care and Non-Long-Term Care healthcare providers, ensuring compliance with applicable state and federal regulations.

• Review, verify, and process provider updates, including renewals, key personnel changes, bed and capacity changes, licensing actions, and other regulatory requests.

• Maintain accurate records through extensive data entry, file management, and tracking of licensing, certification, and regulatory activities across multiple databases.

• Serve as the primary point of contact for providers by responding to inquiries, explaining licensing and certification requirements, and providing exceptional customer service.

• Monitor licensing fees and payments, process billing activities, and follow up on outstanding balances to ensure timely payment and compliance.

• Review and approve nursing home work histories for placement and maintenance on the registry, and accurately enter Certified Nursing Assistant (CNA) testing results into the appropriate database.

• Compile reports, maintain provider directories, prepare correspondence, and support daily administrative operations while ensuring accuracy, organization, and adherence to established timelines.

Position-Specific Details:

Location:Office of the Secretary / Health Standards / East Baton Rouge Parish

Appointment Type: This position will be filled as an Probationary appointment

Cost Center: 3071040205

Position Number(s): 158688

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE ( .

Contact Information:

Deanda Thymes

Deanda.Thymes@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here ( .

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave– Up to six weeks paid parental leave

More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video ( to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

01

AC: Adapting to Change - How well do you stay flexible and adjust your behavior or work when things change?

• I resist change, struggle to adjust, and my performance suffers.

• I accept change with help and adjust slowly.

• I adjust quickly and stay effective during change.

• I lead through change and help others stay grounded and flexible.

02

AC: Adapting to Change - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

04

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.

• I follow direction with reminders and often need clarification or support.

• I follow direction reliably, adjust to feedback, and complete tasks on time.

• I adapt quickly, follow through, and help others adjust as needed.

05

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.

• I share main ideas clearly and adapt to the audience when reminded.

• I communicate clearly, listen actively, and explain complex ideas well.

• I craft messages that connect, inspire, and drive action across audiences.

06

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

DPe: Developing Performance - How well do you support others' performance, give feedback, and help them grow in their roles?

• I miss goals, avoid giving clear feedback, overlook performance issues, and provide little support for development.

• I set goals and give feedback to support accountability, monitor performance, and address gaps.

• I give clear, balanced feedback, review work quality, and support individual growth through learning opportunities.

• I connect development to strategy, use coaching and data to improve performance, and build future capabilities.

08

DPe: Developing Performance - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

09

DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?

• I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.

• I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.

• I meet expectations, follow policies, and communicate respectfully and clearly—even in difficult situations.

• I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.

10

DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

11

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type “N/A” if no immediate family members are employed by LDH.

Required Question

Employer

State of Louisiana

Address

1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone

(866) 783-5462

Website

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