Job Details

Salary : $3,980.00 - $7,173.00 Monthly
Location : Lafayette, LA
Job Type: Classified
Job Number: MVA/PJ/223828
Department: LDH-Medical Vendor Administration
Opening Date: 07/23/2026
Closing Date: 7/30/2026 11:59 PM Central

About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health
Join Louisiana Medicaid and lead a dedicated team committed to improving access to healthcare for individuals and families across the state. This rewarding leadership opportunity allows you to supervise and develop Medicaid Eligibility Analysts, provide training and guidance, and make a meaningful impact by helping ensure eligible Louisianans receive essential healthcare benefits.

An ideal candidate should possess the following competencies:

Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.

Managing Conflict: The ability to recognize, address, and resolve disagreements constructively while preserving relationships and promoting mutual understanding.
Minimum Qualifications

Six years of social services experience; OR

Six years of full-time experience in any field plus three years of social services experience; OR

A bachelor's degree plus three years of social services experience; OR

An advanced degree plus two years of social services experience.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information

Job Duties:
• Supervises and mentors a team of Medicaid Eligibility Analysts, providing guidance, training, and performance feedback to ensure accurate and timely eligibility determinations.
• Reviews and approves Medicaid eligibility decisions, authorizations, and case actions while ensuring compliance with federal regulations, state laws, and agency policies.
• Monitors staff productivity, quality, and performance metrics by conducting case reviews, analyzing error trends, and implementing corrective actions to improve program outcomes.
• Recruits, hires, develops, and evaluates staff; manages performance, time and attendance, and personnel actions in accordance with Civil Service Rules and applicable policies.
• Plans, assigns, and coordinates daily work activities, establishes priorities, and leads team meetings to ensure efficient operations and exceptional customer service.
• Collaborates with leadership, government agencies, providers, and community stakeholders to resolve complex issues, promote outreach efforts, and support continuous quality improvement initiatives.
• Participates in special projects, policy development, system enhancements, emergency response activities, and performs other duties as assigned in support of Eligibility Field Operations and the Louisiana Medicaid Program.

Position-Specific Details:

Location: Medical Vendor Administration / Eligibility Field Operations / Lafayette Parish

Appointment Type: Probational or Promotional

Cost Center: 305-2050405

Position Number(s): 50394647

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.
Medicaid Analyst Supervisor - $24.35 hr / $1,948.00 bi-weekly

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Paula Jackson-

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available .

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at

Parental Leave - Up to six weeks paid parental leave
More information can be found at

Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01

BST: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?

• I avoid teamwork, create conflict, or don't contribute.
• I contribute to team efforts with encouragement and guidance.
• I work well with others, contribute consistently, and support the team.
• I unite teams, build trust, and help others work through conflict.

02

BST: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

04

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

06

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07

MC: Managing Conflict - How do you handle disagreements, tension, or conflict in the workplace?

• I respond poorly to conflict and may misread issues, escalate tension, or harm relationships.
• I try to communicate during conflict but may lose control or use strategies that don't work well.
• I identify the root of conflict, use respectful communication, and apply fair strategies to resolve it.
• I resolve complex conflicts by understanding deeper causes and strengthening relationships in the process.

08

MC: Managing Conflict - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type "N/A" if no immediate family members are employed by LDH.
Required Question