Job Details

Job Summary

Supports web updates and web content management and development for all Medicaid-managed web pages.

Supports the publication of Medicaid program documents to Medicaid websites, including ensuring compliance to statutory and federally mandated transparency requirements, including maintaining essential manuals, service directories and legislative reports.

Monitors and responds to inquiries sent through the Medicaid email accounts healthy@la.gov and MMEReview@la.gov.

Manages the coordination of outreach requests. Receives outreach requests through email and coordinates with field staff to create rosters for outreach events. Maintains an online calendar for staff coordination.

Coordinates requests for printing materials, such as applications and flyers, through the OTS print shop.

Manages translations for Medicaid materials.

Oversees managed care organization (MCO) call center reporting and compliance.

Supports contract compliance reviews for managed care entity (MCE) marketing and member education materials.

Supports invoicing and manages payment processes for Public Affairs contracts.

Maintains records relative to contract payments and reviews documentation regarding payment processing.

Other tasks as assigned.

Qualifications Required:

• Bachelor's Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of the degree.
• Minimum 3 years professional experience performing administrative functions within an office environment or health care field.
• Minimum 1 year professional experience with project or program coordination.

• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

Desired:

• Minimum 5 years professional experience designing and executing public-facing content including the development of official forms and notices, training presentations, outreach materials and digital website content.
• Minimum 4 years professional experience performing administrative functions within an office environment or health care field.
• Minimum 2 years professional experience with project or program coordination.
• Minimum 1 year professional experience with managing public communications content and websites.
• Minimum 1 year professional experience administering contracts, invoices, or vendor payments.

Salary: 65-75k

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and LSU New Orleans;
• Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.