Ochsner Health - - Responsibilities: Provide excellent customer service to patients, guests, and family members; Efficiently input patient/guarantor demographic and financial information; explain insurance benefits and collect co-pays, deductibles and self-pay portions due; Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments; Schedules and reschedules patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling; Prepares patient for exam, explaining any procedures before they are performed and answering the patients' questions