Job Details

Retail Sales AssociateBaton Rouge Metropolitan AirportRole OverviewAt Paradies Lagardère, the leading airport retail operator in North America, the Sales Associate role is a frontline customer service position responsible for delivering exceptional guest experiences, driving sales, and maintaining a clean, organized, and high-performing retail environment across our Travel at Ease & Capital News at BTR Airport.In this fast-paced airport environment, Sales Associates are expected to engage travelers quickly and meaningfully, provide knowledgeable product recommendations, and ensure every interaction reflects professionalism, urgency, and genuine hospitality. This role is essential in creating a seamless shopping experience for millions of travelers passing through one of the busiest airports in the world.Sales Associates apply strong customer engagement, product knowledge, and operational discipline to support store performance while maintaining consistency in service, cleanliness, and presentation standards.This role is ideal for individuals who thrive in high-volume environments, enjoy working with people from diverse backgrounds, and are motivated by sales, teamwork, and career growth opportunities.Key ResponsibilitiesCustomer Service & HospitalityProvide first-class service to all internal and external customers in a high-traffic airport settingGreet, assist, and thank every customer to ensure a positive and welcoming shopping experienceAnticipate customer needs and offer helpful recommendations based on store offeringsMaintain a friendly, professional, and energetic presence throughout every shiftEnsure each guest interaction reflects strong hospitality and service standardsSales & Product EngagementDrive sales through proactive customer engagement and effective communicationMaintain strong knowledge of current promotions, products, and store highlightsAssist customers in selecting travel essentials and impulse purchase itemsSupport store sales goals through consistent selling behavior and customer interactionDeliver a fast, efficient checkout experience while maintaining accuracyStore Operations & ExecutionMaintain a clean, organized, and fully stocked sales floor at all timesAssist with inventory control, replenishment, and product rotationSupport merchandising standards and ensure proper product presentationPerform general store maintenance tasks to ensure a safe and welcoming environmentFollow all operational procedures to support smooth daily store functionTeamwork & Performance StandardsWork collaboratively with team members and leadership to support store goalsCommunicate effectively during shift changes and peak travel periodsSupport a positive team environment focused on respect, reliability, and accountabilityAssist in maintaining compliance with company policies and airport regulationsPerform additional duties as assignedQualificationsPrevious retail or customer service experience preferredStrong communication and interpersonal skillsAbility to thrive in a fast-paced, high-volume airport environmentCustomer-first mindset with a strong focus on service and salesAbility to stand for long periods and lift up to 40 poundsComfortable working with basic POS systems and technologyAbility to work a flexible schedule including early mornings, evenings, weekends, and holidaysMust pass Federal Criminal History Record Check and company background screeningWhat We're Looking ForA Part- Time Sales Associate with open availability, 7 days a week who can preferably work evenings with the following:* Strong work ethic and consistent reliability* Positive attitude with a passion for helping people* Ability to stay organized and perform under pressure* Team-oriented mindset with willingness to support others* Motivation to grow within a dynamic retail environment* Commitment to delivering excellent service, cleanliness, and operational excellenceJoin our team at BTR Airport and be part of a fast-paced retail environment serving travelers from around the world. Build valuable customer service experience, grow your career with advancement opportunities, and work in a setting that values teamwork, recognition, and excellence.This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reservesthe right to change the position description and to assign additional duties and responsibilities, as necessary. This positiondescription does not constitute an employment contract of any kind.Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.2849 PACES FERRY ROAD | OVERLOOK I, 4TH FLOOR | ATLANTA, GEORGIA 30339 |ph. 404.344.7905 | fax. 404.349.3226