Ochsner Health - - Responsibilities: Greet patients and guests in person or by phone; initiate scheduling or the check-in/admission process.; Verify patient identification and demographic data for medical records to support accurate reimbursement.; Conduct point-of-service collections and collect co-pays, deductibles, and self-pay amounts.; Input and verify patient/guarantor demographic and financial information; explain insurance benefits.; Balance cash drawer daily and prepare deposit slips; maintain customer service and professionalism across departments.