Job Details

The Division of Administration/Office of Technology Services has a vacancy. This position is located in Product Delivery Section. This job title has an assigned pay grade of TS-317. Req. 221246 Interested in taking the next step in your career by managing a team of QA Analysts that work withinan IT Product Delivery team?  The Office of Technology Services (OTS), Product Delivery Section is looking for an energetic leader to guide a QA Analyst team in the continual improvement and maturation of its quality assurance practice within software development.  The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.  This position is within the Office of Technology Services (OTS), Product Delivery and is responsible for managing and directing a team of Quality Assurance Analysts who are responsible for leading, performing, and reporting on quality assurance testing of highly complex applications software as a part of the software development lifecycle. The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following: * Overseeing the state's capital construction program
* Working to provide state and federal grants for community development
* Development of the state budget
* Providing technology services
* Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
* Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes Seven years of experience in information technology or administrative services; OR Six years of full-time work experience in any field plus five years of experience in information technology or administrative services; OR An associate's degree in information technology plus five years of experience in information technology or administrative services; OR A bachelor's degree plus five years of experience in information technology or administrative services; OR A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services; OR A master's degree plus four years of experience in information technology or administrative services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles. The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties: * Maintains appropriate staffing levels through recruiting, hiring, and retaining Quality Assurance Analysts. * Monitors Quality Assurance operational performance and implements changes to operations as needed. * Oversees and assists in the documentation of quality assurance practices and procedures. * Conducts regular, recurring meetings with all team members to provide support and guidance. * Assesses both individual and team productivity and implements strategies for improvement. *  Reviews and evaluates the potential impact of new and emerging technologies on staff, clients, and supported projects. This includes reviewing, recommending, and obtaining software products, tools, and training courses as needed. * Collaborates with leadership and managers, providing input into strategic planning. * Manages the execution of tasks to implement strategic initiatives. * Evaluates progress toward the goals and objectives of the Analysis Section of Product Delivery. * Performs or oversees the performance of special tasks as assigned. This includes such tasks as managing another team in the absence of management, performing/assisting in the preparation of specialized research and reports, serving on design review and RFP evaluation committees. Position-Specific Details: Appointment Type: This vacancy will be filled by either a new hire or the promotion of a current, permanent-status classified employee.   Louisiana is a "State as a Model Employer" for People with Disabilities.  How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers.  Also, prospective employees may be subject to pre-employment drug testing.  New hires will be subject to employment eligibility verification via the federal government's E-Verify system. For further information about this posting, please contact: Erica R. Gay HR Specialist Division of Administration/Office of Human Resources Email:Â