About this Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about the Louisiana Department of Health. Join a fast-paced and technology-driven team where your problem-solving skills and technical expertise make a direct impact on daily operations and customer support. In this role, youll serve as a key resource for resolving high-level phone software issues, supporting end-users, tracking system performance, and ensuring timely communication of program policies and updates. Youll collaborate with internal teams, identify training and resource needs, and help maintain seamless operations through effective reporting and technical support. If you enjoy troubleshooting, working with technology, and providing exceptional service, this is an exciting opportunity to grow your career and make a difference. An ideal candidate ...Social Services, Specialist, Program, Technical Support, Public Health, Operations