Store Operations Serve as the acting leader on duty during assigned shifts Open and/or close the store following company procedures Ensure departments are staffed, faced, and ready for business Monitor store conditions including cleanliness, safety, and equipment functionality Address operational issues and escalate when necessary Associate Oversight Provide direction and support to associates during the shift Assign tasks and ensure timely completion Answer associate questions related to procedures, schedules, and basic operations Reinforce attendance, break compliance, and dress code standards Model professional behavior and strong customer service expectations Customer Service Act as the point of contact for customer concerns when leadership is not present Resolve routine customer issues professionally and promptly Escalate complex matters according to company policy Maintain a visible presence on the sales floor Cash Handling & Asset Protection Support front-end operations includin...Store Director, Operations, Customer Service, Retail, Grocery, Associate