ASM Research, An Accenture Federal Services Company in Baton Rouge, Louisiana is looking for a Problem Mgmt. Lead / Problem Manager, Senior to oversee problem management processes for IT services. This role entails managing the lifecycle of problems from detection through to closure and requires at least 8 years of experience in IT service management. Candidates must have a bachelor's degree and the ability to obtain a Secret clearance. A strong understanding of ITIL principles is essential for success in this position. Salary range is $130k - $164,105.#J-18808-Ljbffr