Job Details

The incumbent of this position will provide support to the Veterinary Teaching Hospital's Large Animal Client Services Unit and operations. They will interact daily with clients, referring Veterinarians, faculty, House Officers, staff, and students. It is essential that this person has experience with client reception and business management practices. The incumbent will be responsible for attending to the needs of the clients at all stages from scheduling to admission, all the way through to patient discharge .5% Greet clients upon arrival. Gather and input client and patient demographics into electronic medical record system. Communicating with internal services to inform them when clients have arrived, verifying client is in good financial standing with the hospital before intake. Communicating with referral hospitals and veterinarians to obtain medical records on mutual patients. Answer incoming client phone calls, identify if client is dealing with an emergency or routine issue,ro...Administrative, Coordinator, Client Service, Hospital, Healthcare, Education, Patient