Job Details

A company is looking for a Bilingual Healthcare Call Center Representative (Spanish Speaking).Key ResponsibilitiesMaintain an ongoing caseload of individuals to promote engagement and achievement of health goalsConduct periodic telephonic and SMS outreach to ensure timely follow-up with membersCollaborate with the Enhanced Care Management team and support various care managers with delegated tasksRequired Qualifications1+ years of professional experience in case management, care coordination, or healthcare call center settingBilingual in English and SpanishStrong understanding of cultural fluency and ability to build trust with diverse populationsDemonstrated ability to work collaboratively in a multidisciplinary care teamReliable, HIPAA-compliant workspace with a stable internet connection