Job Details

A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls related to insurance and payment processing in a remote setting.Key ResponsibilitiesMake and answer calls to resolve billing and payment issuesRespond to patient inquiries in a professional and thorough mannerFollow client-specific protocols and adhere to applicable lawsRequired Qualifications, Training, and Education1+ years of experience in a call center or customer service roleKnowledge of medical terminology, patient billing, and healthcare insurance preferredAbility to work in a fast-paced, deadline-oriented environmentDemonstrated flexibility in scheduling and assignmentsBilingual candidates are encouraged to apply for additional support