Job Details

Receiving Lead

Position Summary

The Receiving Lead is responsible for managing daily receiving workflow while actively performing receiving functions. This role ensures all incoming equipment is processed accurately, efficiently, and in alignment with established processes.

This position owns the flow of work through receiving-balancing hands-on execution with oversight of workflow, priorities, and process consistency. The Receiving Lead plays a critical role in maintaining production levels, minimizing errors, and ensuring equipment moves into the next stage without delays.

Key Responsibilities

• Perform receiving functions including intake, sorting, logging, and work order creation

• Verify equipment against purchase orders and enter accurate data (manufacturer, model, serial, etc.)

• Process drop-offs, shipments, and transfers; route equipment to appropriate lab areas

• Manage daily workflow, prioritize work (rush, warranty, new accounts), and prevent bottlenecks

• Monitor backlog, aging, and volume to maintain flow and meet turnaround expectations

• Ensure work is completed consistently and in line with standard processes

• Create, update, and improve receiving SOPs and workflows

• Identify and resolve process gaps, inefficiencies, and recurring issues

• Partner closely with Lab Operations Specialists to identify root causes of process gaps and TAT delays related to receiving, and implement improvements to maintain workflow efficiency

• Maintain accuracy of all documentation and validate work before release

• Reduce errors and rework; maintain logs and support audit readiness

• Coordinate with Lab, QA, Logistics, and A/R to ensure smooth handoffs and communication

• Resolve missing or incomplete information to avoid delays

• Provide day-to-day guidance on workflow and processes; support onboarding and training

• Identify and support improvements to increase efficiency and throughput

Qualifications

Education

• High School Diploma or equivalent required

Experience

• 3+ years of experience in receiving, logistics, or operations

• Strong hands-on experience with receiving workflows and documentation

• Experience in a fast-paced, high-volume environment

Skills & Competencies

• Strong attention to detail and accuracy

• Ability to balance hands-on work with workflow oversight

• Strong organizational and prioritization skills

• Ability to identify issues and drive practical solutions

• Effective communication and ability to provide direction without formal authority

• Problem-solving mindset

• Proficiency in Microsoft Office and ability to learn internal systems

Benefits

• Competitive salary

• Health, dental, and vision insurance

• Paid time off and holidays

• 401(k) with company match

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