Job Details

JOB SUMMARY:The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operation excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team. The Retail Associate will be expected to work a part-time schedule which can include days, nights, weekends, extended hours on game days and during events.General Duties and Responsibilities:* Greet fans and ask questions ensuring fans enjoy a top-notch shopping experience.* Make recommendations based on observations and conversations with fans.* Maintain sales floor and/or stockroom standards with an eye to detail.* Process sales transactions via the Fanatics Point of Sale System (POS)* Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.* Understand Fanatics Values and how they relate to the Retail Associate role.* Perform additional responsibilities as assigned by the Leadership team.Education, Experience and Requirements:* Minimum 18 years of age, High School graduate or equivalent* Experience working in retail and/or sales preferred.* Ability to work independently and responsibly in a fast-paced environment.* Foreign language skills are a plus.Job Knowledge, Skills, and Abilities:* Possess a fun, outgoing, confident, and professional demeanor.* Ability to build product knowledge.* Ability to work as a member of a team in fast paced environments, serving a diverse fan base.* Ability to maintain high standards of organization and cleanness.* Proven ability to overcome obstacles while maintaining a positive, can-do attitude.* Strong communication, literacy, and numeracy skills* Ability to be punctual, consistent, and reliable on the job.Physical Demands:* Regularly required to sit stand, reach, bend and move about the facility as needed.* Must be able to lift and carry up to 30 lbs.* Game Day/ Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop.