Job Details

At Covalent Logic, we believe powerful ideas are built through collaboration. As a strategic communications and marketing agency, we help organizations tell their stories, connect with their audiences, and drive real results through smart strategy, creative thinking, and seamless execution.

Our team is made up of strategists, designers, writers, developers, and project leaders who enjoy tackling complex challenges and turning them into meaningful solutions. We pride ourselves on being thoughtful partners to our clients and supportive teammates to one another—creating an environment where creativity, accountability, and curiosity thrive.

Position Overview

At Covalent Logic, Account Managers play a central role in ensuring the success of both our clients and our projects. Acting as the primary liaison between clients and internal teams, the Account Manager oversees the full lifecycle of multiple projects—from initial planning through final delivery—while ensuring work is completed on time, within budget, and aligned with client objectives.

This role requires a combination of strong relationship management, project leadership, strategic thinking, and organizational skills. The Account Manager helps guide teams, maintain clear communication with clients, and identify opportunities to strengthen and grow client partnerships.

Key Responsibilities

1. Client Relationship Management

Build and maintain strong, trusted relationships with clients, serving as the primary point of contact for assigned accounts.

· Develop a deep understanding of each client's goals, priorities, and challenges

· Maintain regular communication with clients regarding project status, timelines, and deliverables

· Address client questions or concerns promptly and professionally

· Ensure a positive and productive client experience throughout the project lifecycle

1. Project & Campaign Management

Oversee the planning and execution of multiple projects simultaneously, ensuring they are delivered successfully and efficiently.

· Define project goals, scope, deliverables, and timelines

· Develop and maintain project schedules and workflows

· Monitor project progress and adjust plans as necessary

· Manage budgets and ensure projects remain within financial parameters

· Ensure all deliverables meet Covalent Logic's quality standards and client expectations

1. Team Leadership & Collaboration

Coordinate with internal teams to ensure smooth execution of projects and effective collaboration across departments.

· Work closely with strategists, designers, developers, and vendors

· Assign tasks and coordinate resources based on project needs

· Facilitate collaboration and communication among team members

· Identify and resolve challenges that may impact project success

1. Strategic Planning & Account Development

Support long-term account planning and help identify opportunities to expand and strengthen client relationships.

· Assist in developing strategic plans for client accounts

· Forecast budgets and identify upcoming project opportunities

· Communicate progress on strategic initiatives to internal leadership

· Identify potential opportunities for additional services or campaigns

1. Business Development & Growth

Contribute to the growth of client accounts and the overall success of the agency.

· Identify opportunities for new projects within existing client relationships

· Participate in discussions related to proposals, contracts, and scope development

· Support efforts to expand Covalent Logic's services within key accounts

1. Issue Resolution & Problem Solving

Act as a proactive problem-solver to ensure projects run smoothly and client expectations are met.

· Address project challenges quickly and effectively

· Escalate issues when appropriate and coordinate solutions

· Maintain a calm and solution-oriented approach when navigating complex situations

Qualifications

Required

• 5+ years of experience in account management, project management, or client services
• Strong communication and relationship-building skills
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong organizational and time management skills
• Ability to collaborate effectively with cross-functional teams

Preferred

• Experience in a marketing, communications, or creative agency environment
• Experience managing budgets, timelines, and client deliverables
• Strategic thinking and the ability to identify opportunities for client growth

What Success Looks Like

• Projects are delivered on time, on budget, and at a high level of quality
• Clients view you as a trusted advisor and strategic partner
• Internal teams feel supported, organized, and informed
• Opportunities for additional client engagement and growth are identified

Why Join Covalent Logic

At Covalent Logic, you'll work alongside a collaborative team of creative thinkers and problem-solvers who care deeply about delivering meaningful results for our clients. We value initiative, creativity, and strong relationships—both within our team and with the clients we serve.