Job Details

Job Title: Commercial Lines Account Manager
Location: Hybrid - Baton Rouge, Louisiana, United States
Salary: $60,000-$100,000 (Experience)
Skills: Account Management, Property and Casualty, Applied Epic, Client Service, Commercial Insurance

About the Insurance Company / The Opportunity:

Join a leading organization in the insurance industry that is dedicated to providing comprehensive risk solutions and outstanding client service. As a Commercial Lines Account Manager in Baton Rouge, you will support a diverse portfolio of commercial clients, collaborating with a team of professionals in an established and collaborative environment. This role offers the chance to make an impact in the local market, promoting professional growth and advancement opportunities while delivering meaningful service to clients.

Responsibilities:

• Serve as the primary point of contact for assigned commercial clients, ensuring responsive and high-quality support.
• Manage renewals, policy changes, certificates, endorsements, and client requests efficiently in accordance with agency standards.
• Collaborate with Producers and Account Managers to develop strategies for account retention and identify opportunities for growth within existing accounts.
• Maintain strong relationships with insurance carriers and stay updated on market trends, products, and underwriting guidelines.
• Prepare professional client proposals, coverage comparisons, and related documentation as needed.
• Utilize agency management systems to maintain accurate records and process transactions.

Must-Have Skills:

• Minimum 3 years of experience in Commercial Lines Account Management or Account Executive roles (agency/brokerage preferred).
• Active Property & Casualty license.
• Strong understanding of commercial insurance coverages, carriers, and rating systems.
• Exceptional communication, organizational, and relationship-building skills.
• Proficiency with Applied Epic, AMS360, or similar agency management systems.

Nice-to-Have Skills:

• Experience preparing detailed proposals and coverage comparisons for commercial clients.
• Familiarity with underwriting guidelines and current market products.
• Proven ability to partner with Producers for client retention and new opportunity development.
• Strong networking skills within the Baton Rouge market.
• Desire to grow professionally and advance within the insurance industry.