Ochsner Health - - Responsibilities: Provides clerical support for the department and Interdisciplinary Team.; Serves as Patient Experience Ambassador for the unit.; Adapts to rapid changes in the unit / department in a positive, constructive manner.; Assesses EPIC chart reports to ensure unit charges/utilization are maintained adequately.; Handles admit/discharge/transfer functions, manages reservation and processing activities, manages phones and call bells, and refers requests from patients, family, and staff to the appropriate personnel.