Krispy Kreme - - Responsibilities: Lead the day-to-day operational excellence of the shop; Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed; Help build and lead high performance team of hourly Team Members; Assist AM/GM with scheduling, onboarding, training, and shop tours; Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved