Job Details

Service Technician

Optimize Generator People Baton Rouge, LA
Job Type: Full-Time

About Optimize Generator People

Optimize Generator People specializes in the installation, service, and repair of Generac home standby generators. We are the top-ranked Generac dealer in Louisiana and have received the Generac Service Award twice in the last four years.

As demand for reliable backup power continues to grow, we are expanding our Service & Maintenance Team in our Baton Rouge location. Our technicians take pride in delivering high-quality work and exceptional customer service while operating with a strong set of core values that guide our daily operations.

We believe that honest communication, a commitment to helping customers, and the initiative to solve problems in the field are key to our teams success.

Position Summary

As a Service Technician, you will play a vital role in ensuring customers standby generator systems operate reliably when they are needed most. Working independently in the field, you will perform preventative maintenance, diagnose system issues, and keep equipment operating at peak performance.

Optimize Generator People provides hands-on training and digital workflow onboarding, making this an excellent opportunity for candidates who are eager to grow their technical skillseven if they are newer to generator systems.

This position offers the opportunity to combine technical troubleshooting, customer interaction, and career growth with Louisianas leading Generac dealer.

Core Responsibilities

• Perform seasonal preventative maintenance on standby generator systems
• Diagnose and repair mechanical and electrical issues (DC/AC systems)
• Interpret wiring schematics and troubleshoot system fault codes
• Test and operate Automatic Transfer Switches (ATS)
• Document service work using company mobile applications and devices
• Maintain service vehicle inventory, tools, and equipment cleanliness
• Communicate clearly with customers before, during, and after service visits
• Follow company safety procedures and operational standards
• Work independently and efficiently while representing the company professionally

Benefits

• Health, dental, and vision insurance
• Paid Time Off (PTO)
• Paid holidays
• Employee discounts
• Professional development and certification support

Schedule

• Monday Friday
• On-call rotation
• Overtime opportunities
• Weekend work as needed
  

Qualifications

• Minimum 1 year of generator or small engine maintenance experience preferred
• Valid drivers license with an acceptable driving record
• Ability to operate hand tools and power tools safely
• Basic understanding of electrical systems and schematics
• Comfortable using mobile devices and digital service applications

Training & Certifications

• Generac Air-Cooled and Liquid-Cooled certifications are beneficial but not required
• Company-provided onboarding includes:
  • Safety training
  • Hands-on technical training
  • Digital workflow and service documentation training

Physical Requirements

• Ability to lift 5060 pounds
• Ability to climb ladders up to 10 feet
• Frequent standing, kneeling, crouching, and bending
• Daily driving between job sites
• Ability to work outdoors in varying weather conditions

Compensation details: 16-25 Hourly Wage

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