Job Details

A company is looking for a DoD Safe Helpline Shift Manager.Key ResponsibilitiesSupervise and manage hotline staff, ensuring adherence to operational policies and proceduresMonitor helpline sessions, provide training, and evaluate staff performanceProvide direct support to individuals affected by sexual violence through calls and chatsRequired QualificationsBachelor's degree in social work, psychology, or a relevant field2+ years of experience managing paid staff in a crisis intervention or social services settingCrisis hotline/intervention experienceProficiency in Google Workspace applicationsMust be 18 years of age or older and pass background checks