Job Details

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT is seeking a meticulous and dynamic Meeting Planner to join our team. In this role, you will be the architect behind successful meetings and events, leading every aspect from initial concept through post-event evaluation. You'll work with diverse stakeholders, coordinate complex logistics, and ensure that each event delivers exceptional value and experiences. If you're passionate about bringing people together and thrive in a fast-paced environment, we'd love to hear from you!

What You'll Do:

• Develop comprehensive meeting strategiesby determining event purpose, creating detailed project plans with specifications, and gathering historical program information to inform planning decisions

• Identify and address stakeholder needsby preparing program outlines, designing engaging content, selecting speakers, and establishing clear success metrics and technology requirements

• Lead venue and facilities coordinationby selecting appropriate geographical locations, identifying required services, coordinating security procedures, and conducting pre-meeting briefings and post-event debriefs with suppliers

• Be responsible for all technology and logisticsby planning technology requirements, figuring out room setups including seating and AV, handling shipping of materials, and ensuring compliance with M&E technology usage standards

• Handle financial and contract managementby developing budgets, negotiating vendor contracts, conducting RFP processes, running payment and billing processes, and ensuring adherence to deposit terms and client contract guidelines

• Coordinate registration and risk managementby establishing invitation and registration procedures, assessing insurance and operational needs, handling exhibitor booth assignments, and securing transportation and travel arrangements

• Handle food and beverage operationsby determining F&B requirements that support program objectives, coordinating all catering needs, and preparing housing reports in a timely manner

• Proactively manage issues and customer concernsby identifying potential client, program, or delivery challenges and calling out them promptly for timely resolution

• Provide strategic program leadershipby traveling onsite for assigned programs as the business lead and meeting owner, collaborating with onsite teams, and delivering comprehensive program debrief notes to all stakeholders

• Drive continuous improvement and growthby staying current with industry knowledge through training and external events, identifying upselling opportunities, and performing additional duties as assigned

What We're Looking For:

• 2-5 years of proven experiencein meeting/event management, customer service, or hospitality industry roles. Bachelor's degreein a related field (or equivalent professional experience)

• Validated skills and experience with Cvent, required

• Project management expertisewith knowledge of project management procedures and a CMP or formal project management designation preferred

• Advanced proficiencywith Microsoft Office products and electronic meeting management tools (Cvent)

• Exceptional communication skillswith fluent, effective English communication both verbally and in writing for internal and external audiences

• Strong organizational abilitieswith proven capacity to coordinate multiple resources, set priorities, and successfully multitask in complex environments

• Financial acumenwith the ability to process financial information, manage budgets, and identify cost-saving opportunities

• Critical thinking and problem-solving skillswith the ability to learn quickly, think strategically, and resolve issues in a timely manner

• Resilience and composurewith the ability to remain calm, focused, and productive in fast-paced, high-pressure situations

• Travel industry knowledgeand willingness to travel to events as necessary, combined with strong negotiation skills, excellent customer service orientation, and a collaborative, self-motivated team player mentality

Location

United States

The US national base salary range for this position is from

$55,300.00 - $102,700.00

The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here ( Disclosures in Accordance with the LA County Fair Chance Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

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