Job Details

Description
Lives the CC's Coffee House core values-Be Real, Be Passionate, and Be Exceptional-by creating genuine connections with every guest, bringing energy and pride to each task, and consistently delivering products, service, and cleanliness standards that meet and exceed the CC's experience. Through daily actions and attention to detail, helps foster a positive culture that reflects the mission and values of CC's Coffee House.

Requirements

• Be Real Greets every guest in a friendly, sincere, and enthusiastic manner upon entering and leaving the café, following CC's steps of serviceCommunicates openly and respectfully with guests and team members, maintaining a positive and supportive attitudeResolves guest concerns in a genuine, courteous manner, seeking management support when neededAccurately processes purchases, refunds, coupons, discounts, and payments while following all cash-handling proceduresCounts register till before and after each shift with honesty and accountabilityBe Passionate Works to exceed guest expectations during every visit to the caféProvides thoughtful recommendations, suggests products, and upsells to enhance the guest experienceEducates guests about coffee varieties, beverages, pastries, and merchandise to share the CC's experienceProvides attentive tableside service and creates a welcoming environmentMaintains a positive attitude and strong teamwork while supporting daily operationsBe Exceptional Safely operates all café equipment to prepare and serve high-quality beverages and foodFollows recipes, food safety procedures, and operational standards at all timesMaintains clean, organized, and hazard-free workspaces, including production areas, storage, restrooms, patios, and parking areasProperly stocks service stations and ensures all preparation areas are ready for serviceMonitors equipment temperatures and ensures proper functioning of refrigerators, freezers, and heating unitsDisposes of garbage and keeps all guest and team areas clean and presentableUses POS systems, credit card equipment, and drive-thru headsets accurately and efficientlyFollows all workplace safety practices, including proper lifting, ladder use, and handling of hot or sharp equipment.

Company Information
CC's Coffee House: Our Story

Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another.

What does a Barista do?

At CC's Coffee House, our Baristas are the heart and soul of our establishment. From whipping up delicious drinks to offering warm pastries, they ensure every Guest is greeted with a smile and exceptional service. Keeping the location spotless and inviting, our Baristas take pride in maintaining high standards of cleanliness and sanitation. With a knack for precision, they handle transactions with ease, making sure every payment is accurately recorded in our point-of-sale systems.

Join us in delivering excellence with every cup and creating a welcoming space for our valued guests.