Job Details

Full-Time Scheduler in Baton Rouge, Louisiana

Homedica House Calls is seeking a Full-Time Scheduler in Baton Rouge, Louisiana. Homedica House Calls is a trusted leader in innovative, patient-centered primary care. Serving patients across Louisiana and Mississippi, we provide high-quality care through in-home visits, telehealth, and post-acute facility medicine. We offer comprehensive care aimed at improving health outcomes, enhancing quality of life, and reducing the need for traditional office visits.

At Homedica, we invest in our people through an Employee Stock Ownership Plan (ESOP) a unique benefit that makes you a true employee-owner.

As part of our team, you'll receive company stock at no cost to you, with benefits that include:

• Building long-term wealth for your future
• Enjoying a retirement benefit you don't pay for
• Sharing directly in the success you help create every day

Key responsibilities include:

• Schedule and confirm patient appointments in coordination with provider availability and geographic zones
• Maintain accurate appointment records and logs in the scheduling software
• Coordinate with intake staff, medical providers, and support teams to ensure smooth patient onboarding and follow-up
• Monitor daily schedules and adjust as needed for cancellations, emergencies, or priority visits
• Provide exceptional customer service to patients, caregivers, and referral sources via phone and email
• Support overall office workflow and assist with other administrative tasks as needed

Requirements include:

• Previous experience in healthcare, home health, hospice, or medical office scheduling strongly preferred
• Strong computer skills with the ability to quickly learn and navigate multiple systems
• Proficiency in Microsoft Excel for scheduling, tracking, and reporting (data entry, basic formulas preferred)
• Ability and willingness to learn and effectively use Electronic Medical Record (EMR) systems
• Understanding of home health workflows, provider availability, and patient coordination
• Proactive, self-motivated individual who can work independently and anticipate scheduling needs
• Strong problem-solving and troubleshooting skills, especially with last-minute changes, cancellations, or coverage gaps
• Excellent organizational skills with the ability to manage high-volume schedules and competing priorities
• Clear and professional communication skills when interacting with patients, caregivers, and clinical staff
• Ability to remain flexible and calm in a fast-paced, patient-centered environment

Make a difference in the lives of others and your own with Homedica House Calls. Apply today!