Job Details

Position: Leasing Manager - Multifamily
Location: On-Site
Reports To: Property Manager
Industry: Multifamily Property Management
Job Type: Full-Time | Must be available for weekends and holidays as needed

SunRidge Management Group is a trusted name in multifamily property management with over 35 years of proven success managing apartment communities nationwide. From affordable housing to luxury lease-ups, we take pride in providing exceptional service, operational excellence, and a people-first culture. Our Dallas-based corporate office supports communities across the country with a hands-on, detail-driven approach.
We believe our people are our greatest strength. That's why we foster a collaborative, ethical, and resident-focused culture where every team member plays a vital role in our continued success. SunRidge Management Group is an equal-opportunity employer that promotes a drug-free workplace.

Position Summary
The Leasing Manager serves as the community's primary sales and customer service representative. This role is responsible for driving leasing performance, delivering outstanding resident experiences, and ensuring compliance with all company policies and housing laws. The Leasing Manager will train, coach, and lead leasing consultants, ensuring strong closing ratios and high occupancy levels.
This role requires professionalism, attention to detail, strong communication skills, and a proactive approach to both resident retention and marketing.

Key Responsibilities
Leasing & Marketing

• Greet prospects, assess needs, and present available apartments with professionalism and enthusiasm.
• Oversee leasing activities, ensuring accuracy and compliance with lease contracts, applications, and addenda.
• Monitor local market conditions and complete competitive market surveys.
• Implement and oversee property-specific marketing plans and outreach strategies.
• Maintain a professional and welcoming leasing office environment.

Resident Relations

• Deliver excellent customer service to residents, addressing concerns promptly.
• Promote resident retention by ensuring move-ins, renewals, and move-outs are handled smoothly.
• Foster a welcoming community environment through relationship-building initiatives.

Administrative & Compliance

• Process lease applications, complete verifications, and communicate results to prospects.
• Maintain accurate records of leasing traffic, applications, and lease files.
• Ensure compliance with Fair Housing, ADA, FCRA, and all applicable laws and regulations.
• Accept and process rent/deposit payments per company policy (excluding cash).
• Complete guest cards, thank-you notes, and follow-ups with all prospects.
• Assist with weekly and monthly reporting as required by the Property Manager.

Team Support

• Train and coach leasing staff, ensuring strong sales performance and compliance with company standards.
• Participate in company meetings, training, and ongoing professional development.
• Assist the Property Manager and Assistant Manager with reporting, marketing, and administrative duties.

Qualifications

• Minimum 2 years of leasing or property management experience preferred.
• Strong knowledge of Fair Housing laws and leasing best practices.
• Excellent sales, customer service, and communication skills.
• Proficiency in property management software (OneSite/Yardi) and Microsoft Office Suite.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Detail-oriented with strong organizational skills.

Work Environment
This is a full-time, on-site position at the assigned apartment community. A flexible schedule is required, including weekends and holidays.

Physical Requirements

• Must be able to walk the property daily, inspect apartments, climb stairs, bend, and lift as needed.
• Must have a valid driver's license, auto insurance, and reliable transportation.

Why Join Us?
SunRidge offers a comprehensive benefits package, including:

• Low-cost health, dental, and vision insurance, plus life and disability coverage.
• Voluntary wellness plans (critical illness, accident, hospital indemnity).
• Paid Time Off (PTO), Sick Time, Paid Holidays, Birthday Leave, and Work Anniversary Leave.
• Employee Assistance Program.
• Career growth and professional development opportunities in a supportive environment.

Join the SunRidge Team
If you are a motivated, service-oriented professional with a passion for leasing and resident relations, we invite you to apply today. Be part of a company where people truly are our greatest strength.