Job Details

Description & Requirements

Maximus is hiring a Business Procurement Management - Associate Analyst to join our Tax Credit and Employer Services (TCES) team!In this remote role, you will support MaxOutreach operations, ensure OFCCP-compliant job distribution, collaborate with the Marketing team, and assist with cost-to-close analysis to strengthen program performance. If you thrive in a role that blends outreach technology, operational support, and cross-team partnership, this position offers an exciting opportunity to make a meaningful impact.

Candidates must have a minimum of four years of experience within the Tax Credit and Employer Services (TCES) program to be considered.

This position is full-time with a schedule of M-F 8a-5p ET.

Why Maximus?

- • Competitive Compensation - Bonus opportunities based on performance.

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Analyze trends and create solutions to ensure that customer service needs are met, business goals and objectives are met or exceeded, and the program(s) remains in compliance.

- Provide recommendations to management to ensure that productivity goals are met while containing costs. Implement models utilizing existing tools. Create reports used to educate and assist site management.

- Analyze operational processes, including reviewing, creating, and improving policies, procedures, systems, forms, and reports.

- Identify and analyze data with the goal of providing actionable information to internal stakeholders and to inform client facing reporting and other communications.

- Identify opportunities within the operation for efficiency gains, enhanced client relations, cost savings, etc.

- Document issues and performance measures for management review, and provide information to assist in the feedback and formal education process of employees.

- Develop processes to build operational policies, procedures, and/or user guides.

- Develop processes to conduct business process improvement projects within a single site or across a single business line.

- Analyze existing forms and methods to promote effective operations through standardization, improvement, simplification, discontinuance or other methods. Install new systems and procedures in various departments and instructs personnel regarding them. Support operations leaders in unblocking issues and managing critical tasks from contributing departments.

- Act as a liaison between Operations and technical resources.

- Assist leadership & marketing with deep-dive analysis, including cost-to-close analytics

- Demonstrated ability to support and maintain MaxOutreach software

- 4+ years of demonstrated experience on the Tax Credit and Employer Services (TCES) program

Minimum Requirements

- Bachelor's degree and 0-3 years of experience required, or equivalent combination of education and experience.

- Microsoft proficiency required (Word, Excel, PowerPoint, SharePoint).

- Excellent written and oral communication skills.

- Ability to tailor messaging to a variety of audiences.

- Adaptable and able to manage multiple priorities.

- Knowledge of Icertis to support operational and compliance activities, preferred
- Proven ability to work effectively within Salesforce, preferred

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at ...@maximus.com.

Minimum Salary

$

45,000.00

Maximum Salary

$

60,000.00