Job Details

Fulfillment Tech I involves accurately picking, packing, and preparing customer orders for shipment, ensuring timely delivery by locating merchandise, verifying quantities, and properly labeling packages according to order details. Often utilizing warehouse management systems (Infoplus) and material handling equipment in a fast-paced environment.

Essential Duties and Responsibilities

• Locates and retrieves products from warehouse shelves based on customer orders using the warehouse management system (Infoplus) or pick sheets.
• Maintains accurate inventory levels by performing cycle counts of ready-for-sale products to report to LeafLink Lead to ensure the inventory is correct for both the sales team and dispensaries.
• Completes UIN audits in our states tracking system daily to ensure that all products have been transferred into the appropriate room within METRC. Ensure anything that is done physically, is also completed digitally.
• Completes investigations into any questionable UINs and the location of products.
• Inspects products for damage or defects before being packed and shipped.
• Communicates any problems that may arise within the vault to the manager.
• Monitors product expiration dates.
• Organizes hard copy files/reports.
• Communicates with the packaging department for when finished goods are ready to be transferred from packaging to the vault.
• Documents accurately all finished products that come into the vault. Gives detailed report of specifications of each item. I.e.: Product name, Weight, THC %, total amount, and flower tiers which are designated by Post Harvest and the Sales team.
• Uses the warehouse management system (Infoplus) for receiving new inventory.
• Moves all products to their categorized, designated storage space within the vault until fulfillment is ready to pull these products for delivery orders.
• Carries out the consolidations of shelf space of these products to prepare for new inventory.
• Utilizes pallet jacks, WAV, or other material handling equipment to move inventory efficiently.
• Assists with any other projects/fulfillment duties that are assigned by manager.
• Performs other duties as assigned.

High School Diploma or equivalent

• Fulfillment Operations (Picking, Packing, Shipping): 1 year (preferred)
• Inventory control: 1 year (preferred)

• Experience with Excel

• Familiarity with warehouse management systems

• Strong data entryskills

• High attention to detail