Job Details

JOB SUMMARY:

REV has positions available for Structured Cable Installers within REV's Structured Wiring department. This is a valuable opportunity for candidates with technical abilities and a customer service-oriented attitude to grow their career with a great company. The essential function is installing REV's fiber network inside Business Properties. (Television, internet, phone service).

ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but not limited to)

LEVEL I and LEAD (All duties applicable to each level unless indicated otherwise):

• Receives task assignments from ABS Manager and Business Operations Support Specialist
• Installs telecommunication and related equipment, according to service/job order specifications, standards, and procedures
• Fluidly operate electronic devices such as PCs, laptops, tablets, and smartphones
• Maintains and reports accurate records of hours and materials used
• Processes detailed paperwork and/or electronic records
• Reports and monitors service/job order changes
• Install Fiber, CAT5 and Coax cable as needed
• String Aerial Drop as needed
• Experience installing Low Voltage CAT 5, CAT 6, Coax and fiber connections
• Terminates various low wiring including Fiber, RG-59, RG-11, Cat-3, Cat-5, Cat-6, and speaker wire
• Install ONTs
• Use wire trouble shooting tools such as tracer/toner and continuity testers, DSAM meters, volt meters, PON meters, OTDR, and WIFI spectrum analyzers
• Read product material for product knowledge advancement
• Understanding of frequency response
• Must be a skilled driver with the ability to drive a vehicle with a manual shift
• Task may vary depending on the need of the company
• Maintain a clean and organized work area and vehicle
• Be on time and maintain a punctual schedule, as required
• Performs any other duties as assigned or as needed

ADDITIONAL RESPONSIBILITIES (All levels)

• Ability to make patch panel terminations, conduct cable testing, make network jack connections, install data racks, terminate fiber optic cabling, and make fiber connections
• Install, maintain, and repair low voltage systems and associated equipment

LEAD - ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES (in addition to Level I Duties):

• 2+ years of experience installing Low Voltage CAT 5, CAT 6, Coax and fiber connections
• Follow blueprints, building diagrams, floor plans, and electrical layouts
• Perform site surveys and review building/floor plans to define scopes of work, material requirements, and installation processes
• Assist Engineers and Field Service Technicians with installation of our services
• Assist Engineers and Field Service Technicians troubleshoot video, voice, and data services
• Demonstrate knowledge of proper phone and email communication
• Travel to each project assigned to; may include out of state travel
• Work with staff to diagnose and resolve service issues
• Communicate job completion to supervisor
• Excellent customer service skills

PERFORMANCE STANDARDS (All Levels)

• Accepts responsibility
• Communicates effectively
• Ensures quality assurance standards within deadline
• Follows established safety procedures, policies, and work rules
• Manages time wisely
• Provides services that meet Management, employee, and customer expectations
• Works well with others and provides assistance willingly
• Will work to exceed all standards listed above

KNOWLEDGE & SKILLS (All levels):

• Perceives color and depth accurately
• Possesses reading, writing, mathematical, and comprehension skills; requires legible printing talent
• Requires ability to operate mechanical and electrical equipment including PCs, laptops, tablets, and smartphones
• Knowledge of all services offered by REV, regulatory industry standards and procedures, and new technology
• Understands basic electronics, specification sheets and circuit diagrams

EVALUATION:

Performance of this job will be evaluated in accordance with procedures established by the company on the evaluation of management personnel.