Job Details

ORS Technical Specialist

Office of Unemployment Insurance Division: UI Integration Location: Baton Rouge, La Office of Unemployment Insurance Administration (OUIA) Overview: OUIA oversees Louisiana's Unemployment Insurance (UI) program, which provides temporary financial assistance to eligible workers who are unemployed through no fault of their own. The office manages the full UI lifecycle, including employer tax collection, benefit claims processing, fraud prevention, and appeals Louisiana Works (LW) is seeking an ORS Technical Specialist to join the Office of Unemployment Insurance. This is a highly specialized position utilizing detailed knowledge of programs and services available through the Louisiana Works Unemployment Insurance Program. This position will also be able to identify, design, and test automated systems and software changes that directly affect the outreach and communication efforts of Louisiana Works. In this position, the position must have a working knowledge of the La Works System Development Life Cycle (SDLC), state and federal laws and regulations, and policies used to administer UI programs.

Minimum Qualifications Six years of experience in unemployment insurance, workforce development programs, workers' compensation, administrative services, or social services; OR Six years of full-time experience in any field plus three years of experience in unemployment insurance, workforce development programs, workers' compensation, administrative services, or social services; OR A bachelor's degree plus three years of experience in unemployment insurance, workforce development programs, workers' compensation, administrative services, or social services; OR An advanced degree in any field or a Juris Doctorate plus two years of experience in unemployment insurance, workforce development programs, workers' compensation, administrative services, or social services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information Job Details: Project Management/Subject Matter Expert/Knowledge Base: Utilize basic project management (PM) skills to manage all assigned projects. This activity will include utilization of appropriate PM software, assigning tasks, deadlines, resource allocations, identifying responsible parties and tracking all activities. Serves as Subject Matter Expert (SME) and provides technical level assistance to staff, employers, jobseekers and other interested parties on matters of the agencies unemployment program, reemployment initiatives and HiRE integrated system Design of automated system changes: Identifies, captures and documents all business and functional requirements associated with a needed automated system change or enhancement. User Acceptance Testing: Creates formal, written test plans to capture all conditions necessary to test all aspects of requirements identified in the BRO. Miscellaneous: Provides backup support and assistance to other integration staff members and inboxes Position Specific Details: Location: Baton Rouge, La Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty All applicants selected for employment must submit to drug screening and a background check. How to Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: Kedrick Kennedy ...@la.gov The Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities TDD# 800-###-####