Job Details

The Equipment Clerk performs activities to maintain central storage stocking levels and to satisfy department needs throughout the assigned facility. Equipment is located via asset tracking, phone request, and/or visual inspection of official equipment storage locations and transported, cleaned/decontaminated, and prepared for future patient use according to established cleaning and handling procedures. The Equipment Clerk also performs supply replenishment activities on an as needed basis.
Customer Service
* Communicates effectively and professionally with customers.
* Responds promptly to customer inquiries, issues, and concerns.
* Conducts routine quality and service rounds on units to ensure satisfaction.
* Pays close attention to detail to provide patients, visitors, and staff with a positive experience.
* Demonstrates commitment to superior customer satisfaction through quality work, clear communication, problem-solving, initiative, flexibility, and a positive attitude.
* Greets customers in a friendly and courteous manner.
* Collaborates effectively with team members, valuing diversity and embracing new ideas and perspectives.
* Maintains a positive attitude and understands the importance of urgency in meeting customer needs.
Inventory Control / Materials Management
* Locates equipment requiring service using asset tracking systems, phone requests, and visual inspections of designated inventory locations.
* Transports, cleans, and decontaminates equipment, preparing it for patient use in accordance with established procedures.
* Monitors and maintains stocking levels in central and departmental storage areas; reports equipment concerns to the Supervisor.
* Ensures all equipment is properly tagged for inventory and tracking purposes.
* Performs supply replenishment activities as needed and directed by the Supervisor.
* Demonstrates thorough understanding of departmental policies, procedures, and software systems.
* Follows proper procedures for incoming and outgoing rental equipment.
* Assembles and inspects rental equipment to ensure it is "ready to use."
* Assists with annual inventory of hospital supplies.
* Adheres to all hospital and departmental policies, safety standards, quality assurance, and infection control protocols.
Other Duties as Assigned
* Completes assigned projects in a timely manner.
* Actively participates in performance improvement initiatives.
* 2 years experience in service/trades with at least 1 year in a materials position
* High School Diploma or equivalent