Job Details

Sr Quality Assurance Supervisor

The Sr Quality Assurance Supervisor is the leading member of the site quality leadership team, responsible for ensuring that products manufactured at the site are safe, compliant with Balchem, customer, and regulatory standards, and meet quality expectations. This role provides analytical insight, site program maintenance and implementation, product and process knowledge while collaborating with Manufacturing, Product Development, Supply Chain, Customer Service and lower priority customers.

Essential Functions:

• Execution and Maintenance Quality, Food Safety and Food Quality Programs
• Prioritizing Compliance, KPI-s, Operational Excellence
• Talent Management and Development for Quality, and Food Safety Teams
• Escalated Issue Management
• Establishes a Culture of Quality and Systems

People:

• Responsible for development and performance of the site quality team
• Builds strong cross functional relationships and demonstrates ability to effectively influence site strategy & execution
• Develops a culture that drives quality improvements and efficiently interfaces with operational excellence processes
• Deliver and keep current training programs focused on food safety and quality
• Communicate effectively with internal and external customers
• Timely escalation and communication of food safety, quality, financial issues
• Effectively cascade goals using tools such as SMART goals. Aligns with teams on standard work

Systems:

• Responsible for the effective application of site Product Safety, Product Quality and prerequisite systems
• Strong ability to root cause issues and prevent recurrence via persistent pursuit of higher hierarchical levels of control than administrative
• Responsible for applying an effective internal audit program and that corrective actions are completed
• Brings visibility to priorities that have largest positive impact on key performance indicators and metrics
• Ensures that response to customers, inspectors and auditors are professional, timely, and in scope
• Collaborates with R&D, Production, and commercial teams in the development and preparation for production of new Products, Processes, and Equipment to support new product/customer launches
• Interface with operational excellence programs to maximize effectiveness
• Leads preparation for customer visits and external audit
• Ability to become site power user for ERP & LIMS systems

Knowledge & Experience:

• Operated in an FDA regulated environment, ideally food or dietary supplement
• Assess and mitigate food safety, regulatory, and cost risks
• Apply sanitation principles effectively
• Effective project manager that knows how to prioritize and meet deadlines
• Execution of CAPA and Customer Complaint system

Requirements:

• Bachelor-s degree in relevant field or other relevant work experience
• Team Leadership Experience
• Project Management & Change Management Experience
• 2+ years of experience in food, supplement, or related industry
• Familiarity with FDA
• GFSI Scheme (ie SQF, BRC)
• Certification focused on Quality and Food Safety for Supply Chain requirement: PCQI
• Ability to lift 50 lbs; required to stand, walk, sit, and reach