Job Details

Administrative Assistant 4

The Louisiana Department of Insurance is seeking a detail-oriented Administrative Assistant 4 to support key functions within the Office of Policy, Innovation, & Research. In this role, you'll work closely with the Deputy Commissioner and OPIR team to ensure office operations, workflows, and communications are well-coordinated, accurately documented, and efficiently executed. If you're looking for a stable, impactful position with opportunities to contribute to meaningful policy and research efforts, we'd love to hear from you! The ideal candidate possesses the following competencies:

Core Competencies:

• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Preferred Competencies:

• Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
• Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
• Demonstrating Business Acumen: The ability to understand how the organization operates to achieve its objectives.
• Demonstrating Persistence: The ability to achieve goals by overcoming adversity.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
• Networking: The ability to intentionally develop or maintain relationships with internal partners, external partners, and professional contacts.

Minimum Qualifications: Three years of experience in administrative services. Experience substitution: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification: The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information:

• Manage the Deputy Commissioner's calendar, schedule meetings, coordinate interviews, and arrange travel and reimbursements.
• Prepare, proofread, and process sensitive correspondence for internal and external stakeholders.
• Serve as the first point of contact for calls, emails, and inquiries directed to OPIR, ensuring accurate routing and timely follow-up.
• Draft, edit, and format policy-related documents, reports, memos, and other written materials.
• Organize and maintain office records, files, and administrative documentation to support policy development and research initiatives.
• Track deadlines for reports, legislative or regulatory actions, project milestones, and time-sensitive administrative activities.
• Assist in coordinating office planning efforts, supporting short- and long-term goals and division-wide initiatives.
• Sort and review incoming mail, identifying items requiring priority attention.
• Maintain payroll and timekeeping functions for the division, ensuring accuracy and timely submission.
• Prepare meeting materials, agendas, summaries, and support logistical setups for internal and external meetings.
• Support special projects and assignments initiated by the Deputy Commissioner or OPIR leadership.

Position-Specific Details:

• Appointment Type: Probational or Job Appointment
• Career Progression: This position will be filled as an Administrative Assistant 4.
• Location: Office of Policy, Innovation, & Research
• Compensation: The salary offered will be determined based on qualifications and experience.

How To Apply:

NO CIVIL SERVICE exam is required to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information: For further information about this vacancy, contact:

Dr. Phillip Donagriche Louisiana Department of Insurance P.O. Box 94214 Baton Rouge, LA 70804 ...@ldi.la.gov

The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at Parental Leave Up to six weeks paid parental leave More information can be found at Holidays and Leave State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Retirement State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video ( to give you more detailed information about their system Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others