Job Details

Irish Speaking Customer Service Representative

Patrique Mercier Recruitment ES is thrilled to present a new opportunity for an Irish Speaking Customer Service Representative in the Logistics industry, located in Sofia, Bulgaria! This exciting position offers a comprehensive relocation package, making it an ideal choice for those looking to embrace a new adventure while advancing their career in customer service.

In this role, you will be responsible for providing exceptional support to our Irish-speaking clients, helping them navigate logistics services effectively and ensuring a seamless customer experience. If you have a passion for helping others and are ready to take the next step in your career while experiencing life in Sofia, we want to hear from you!

Your Responsibilities

• Assist Irish-speaking customers with inquiries regarding our logistics services through various communication platforms.
• Resolve customer issues efficiently, ensuring satisfaction and retention.
• Educate clients about our services and logistics processes to enhance their experience.
• Maintain detailed records of customer interactions for quality assurance.
• Collaborate with team members to optimize service delivery and improve overall client experience.
• Participate in training and skill development initiatives to stay updated on industry practices.