Job Details

Customer Tech - Salesforce Solution Architect Manager - Tech Consulting - Open Location

Location: Anywhere in Country

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.

The Opportunity

This rapidly growing area offers plenty of opportunity to spread your wings and develop your skillset to keep up with the ever‑growing demands of the digital landscape. You'll spend most of your time embedded with our clients' teams, providing a unique business perspective on how they must continue to innovate and remain competitive in an ever‑changing industry.

Salesforce.com Solution Architects drive enterprise Salesforce.com implementations, covering all project phases—discovery, definition, build, test, and deploy. After our sales team wins a project, you become the main contact person for the client, managing the project to ensure it's delivered on‑time and on‑budget.

As a Manager in Solution Architecture, you play a pivotal role in bridging the gap between complex business problems and innovative technical solutions. You guide technical decisions to ensure alignment with business outcomes and propel the company forward.

Your Key Responsibilities

• Develop and recommend solutions to complex problems, including policy changes.
• Establish procedures that affect your immediate work area and potentially the broader business function.
• Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Engage in continuous process improvement and identify innovative solutions.

Skills And Attributes for Success

• Excellent oral and written communication skills; comfort leading conversations with audiences at all levels.
• Lead discovery meetings to identify system requirements and understand business processes with the client.
• Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations.
• Salesforce integration experience and familiarity with a variety of middleware tools.
• Deep experience with Salesforce platform technologies: APEX APIs, APEX Triggers, Visualforce, Apex Classes, Apex Web Services, AppExchange, and Salesforce.com controls.
• Hands‑on experience configuring Salesforce.com, workflow alerts and actions, and approval workflows.
• Lead the solutioning and design of the Salesforce platform, identifying gaps between current and future state.
• Knowledge of Salesforce configuration and platform capabilities.
• Work with developers to define and create specifications for custom code or data migration requirements.
• Create and manage project timelines and economics to ensure on‑time and on‑budget delivery.
• Identify potential risks (people and technology), develop mitigation plans, and support change management efforts.
• Strong analytical, problem‑solving, and critical‑thinking skills.
• Build and manage relationships internally and with clients.
• Communicate with impact.

To Qualify for the Role

• Bachelor's degree required (4‑year degree).
• Typically 4–6 years of relevant experience implementing Salesforce.com with teams of 5 or more people, including hands‑on configuration and customization.
• Strong oral and written communication skills; comfort leading conversations with audiences at all levels.
• Familiarity with relational database concepts.
• Self‑starter able to handle multiple tasks and priorities.
• Excellent communication, leadership, and client‑development skills.
• Salesforce.com certification(s).
• Willingness to travel based on client needs.

Ideally, You'll Also Have

• Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics; Master's degree preferred.
• Certifications and prior consulting experience highly preferred.

What We Look For

We seek individuals who are not only experts in their technical field but also possess the drive to lead, innovate, and collaborate to solve complex business challenges. Navigate both business and technology intricacies to make impactful decisions that contribute to client and team success.

What We Offer You

• A comprehensive compensation and benefits package based on performance, including medical and dental coverage, pension and 401(k) plans, and paid time off options. Base salary range for all U.S. locations: $139,100–$254,900; for NYC Metro Area, Washington State, and CA (excluding Sacramento): $166,900–$289,700.
• A flexible hybrid work model; external, client‑serving roles work in person 40–60% of the time during engagements.
• A flexible vacation policy tailored to your personal circumstances, plus EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis.

For those living in California, additional information is available upon request.

Equal Employment Opportunity Statement

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and need assistance applying online or request an accommodation, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry, which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ...@ey.com.