Job Details

Coding Client Success Specialist

The Coding Client Success Specialist is responsible for serving as a trusted partner for clients by providing training and addressing issues related to medical coding. The scope of this job includes collaborating with clients and internal teams to optimize the coding experience, drive client satisfaction, and support business goals.

We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities

• Act as the primary point of contact for medical coders, provide guidance on queries, and escalate to clients as necessary.
• Conduct coding reviews and provide recommendations for appropriate coding based on current guidelines.
• Provide written feedback related to coding compliance documentation and conduct other clinical record audits, as assigned.
• Work with internal teams to support quality plans and assist with providing the appropriate tools and resources to internal coding teams and global partners.

Required Qualifications

• GED or High School Diploma
• At least 2-4 years of relevant work experience

Job Expectations

• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time