Job Details

Rehabilitation Counselor Associate

This Rehabilitation Counselor Associate position is an experienced role responsible for providing caseload support to Rehabilitation Counselors by relieving them of paraprofessional, non-counseling duties in order to improve long-term employment outcomes for consumers. Travel may be required for this position. The Office of Workforce Development (OWD) is a key division of Louisiana Works, managing programs in workforce training, job placement, apprenticeships, and business engagement. Through collaboration with local boards, educational institutions, and industry partners, OWD aims to improve economic mobility for job seekers and ensure Louisiana employers have the skilled talent they need, contributing to the state's economic growth. Louisiana Rehabilitation Services (LRS) assists persons with disabilities in their desire to obtain, maintain, or advance in competitive integrated employment and achieve independence in their communities by providing rehabilitation services and working cooperatively with businesses and other community resources.

Mission: We are dedicated to empowering Louisianans to achieve self-sufficiency, supporting businesses with skilled talent, fostering a thriving workforce, and strengthening our communities across the state.

Vision: Every individual is provided with the skills and opportunities needed to pursue meaningful and fulfilling careers, and every employer thrives with access to a highly skilled workforce.

Minimum Qualifications: One year of experience in social services, health insurance claims processing, employee benefits, an allied health field, medical records, or interviewing, screening, or admitting patients to a health care facility; or thirty semester hours earned from an accredited college or university.

Job Duties:

• Performs initial intake activities, obtaining information from the consumer for the counselor.
• Administers the day-to-day details of individually assigned cases and follows up with contacts.
• Receives telephone calls from vendors, consumers, etc., and relieves the counselor of routine matters and updates in case records.
• Prepares and processes authorizations in AWARE for training programs and support services.
• Receives and screens information from potential consumers and provides consumers with proper forms and information regarding the rehabilitation process.
• Independently contacts consumers who have lost contact with the agency to inquire about their status and the possibility of resuming services.
• Contacts job-ready consumers to determine whether intervention or assistance is needed.
• Meets periodically with workgroup colleagues regarding the problems and needs of the consumers.
• Other duties as assigned, and travel must be performed as required.

Position Details: Location: Baton Rouge, LA Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty

How to Apply: No Civil Service test score is required to be considered for this vacancy. Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. All applicants selected for employment must submit to drug screening and a background check.

For further information about this vacancy, contact: Heather Courville ...@la.gov

Louisiana Works is an equal employment opportunity employer and SAME agency, which serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities.