Job Details

Job Title: Community Outreach Sales Representative

Department

FLSA Classification

EEO Classification

Last Modified

Sales & Marketing

Exempt

Sales Workers

05/01/2025

Job Summary:

Responsible for selling products and services offered by the company to current and new clientele in a face-to-face environment.

Essential Duties & Responsibilities:

• Initiates and engages with potential subscribers to promote and sell our broadband internet services.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.
• Builds and maintains a network of sources from which to identify new sales leads.
• Other duties as assigned.

Job Qualifications:

• High School Diploma or equivalent required.
• 2+ years of related experience required.
• Knowledge of broadband technology a plus.
• Ability to work flexible hours which could include evenings and weekends.
• Must be able to travel.
• Must have reliable transportation.
• Individuals must have a valid driver's license and clean driving record meeting the company and insurance policy conditions.

Skills:

• Proven experience in outside sales, preferably in the telecommunications or broadband industry.
• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Ability to work independently.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Customer service oriented.
• Proficient with Microsoft Office or related software.

Physical Demands:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus.

The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate.

Equal Opportunity Employer/Veterans/Disabled