Job Details

Job Description
A leading healthcare organization is seeking a Patient Registration Specialist to join their front-desk team. This role is ideal for candidates with strong communication and organizational skills who are passionate about delivering excellent customer service in a fast-paced medical environment.

Key Responsibilities

• Greet and check in patients, ensuring all required documentation is complete and accurate.
• Assist patients with portal account setup and provide guidance on online tools.
• Answer and route phone calls, addressing patient inquiries promptly and professionally.
• Complete insurance verification, explain coverage details, and review out-of-pocket costs with patients.
• Collect, post, and reconcile payments while maintaining and balancing a daily cash drawer.
• Review patient balances, discuss payment plans, and process sliding fee discount applications when applicable.
• Schedule follow-up appointments, update provider schedules throughout the day, and contact no-show patients to reschedule visits.
• Support other administrative tasks and perform additional duties as assigned by management to ensure smooth front-office operations.

• High school diploma or equivalent preferred but not required.
• MediClear or equivalent credential required.
• Strong interpersonal and communication skills for working with both patients and staff.
• Experience in patient registration, billing, coding, or insurance claims is a plus.
• Knowledge of Medicare, Medicaid, and third-party insurance programs preferred.
• Proficiency in data entry, typing, and basic computer skills is desirable.
• Ability to maintain accuracy and attention to detail in a fast-paced setting.

• Health, dental, and vision insurance options.
• Voluntary supplemental policies for added coverage.
• 403(b) retirement plan with up to a 5% company match.
• Paid vacation, sick leave, and opportunities for annual salary increases.