Job Details

Sales Floor Lead

Essential Functions:

Responsibilities:

To assist with the day-to-daystore operation and sales performance to meet or exceed budget while incompliance with company standards, policies and procedures. A Sales Floor Leadperforms the duties of a supervisor when assigned by the StoreManager or SalesFloor Manager. Sales FloorLeads may act in a supervisory capacity during scheduled work hours.

1. To use the cash register to make total sales, acceptpayment; authorize voids,returns, exchanges and credits for merchandise.

2. To ensure proper rotation of store merchandise.

3. To act as a positive role model for employees and trainees in all aspectsof professional performance.

4. To stock the sales floor adequately. To create apositive public imageof Goodwill through a cleanstore environment, attractive displays and presentable, personable personnel.

5. To maintain safe and appropriate conditions in the shopping areas.

6. To keep the store clean and hazard free by vacuuming, mopping and dusting, (including cleaning thebathrooms.)

7. To observe personnel and safety policiesand procedures. To ensure compliance by Store Floor Associates.

8. To be able to perform the job duties of Sales Floor Associates.

9. To attend work on the regularlyscheduled shifts as assigned by the managerfor the week.

10. To ensure the floor check is completed dailyand to ensure monthly safetyself- inspections are conducted.

11. To ensure all new hires are properly oriented,using the appropriate manual, within thefirst week of employment. To document that training occurred.

12. To assist the store manager in controlling the expense to revenue ratio monthly and annually.

13. To assist in trainingand mentoring of Sales Floor Associates and court-appointedcommunity service workers, as assigned by the Store Manager or Sales Floor Manager.

14. To assist in supervising, disciplining and recommending discharge of salesassociates to the Store Manager or Sales Floor Manager.

15. To monitor and assist in the receiving, pricingand displaying of storemerchandise.

16. To record and balancecash register receipts,make bank depositsand record store transactions.

17. To assist in the preparation of personnel and payroll records in a timely manner.

18. To complete accurately other paperwork requiredin the day-to-day operation of thestore.

19. Any other job-related duties as requested by management.

Skills and Abilities:

1. To assist the Store Manager or Production Managerin achieving/exceeding production goals both monthly and annuallyand to assist in implementing a contingency plan if goals are not being met.

2. Must be able to interact professionally and productively with a diverse array of people.

3. Must be able to market Goodwilland explain the mission to the generalpublic.

4. Must establishand maintain effectiveworking relationships with, and among, storeand production personnel while motivating them to their best performance.

5. Must be able to work a flexible scheduleon short notice,including nights and weekends, and occasionally, longhours.

6. Must be able to use repetitive hand movement when buttoning, sorting,hanging and zipping garments.

7. Must be able to engage in prolonged standing,walking and in frequent bending, stooping, and stretching.

8. Must be able to function in a fast-paced work environment with occasional periodsof high volume.

Requirements:

1. High School diploma or GED and 6 monthssupervisory experience or a minimumof 90 days in the service industry.

2. Must be able to read, write and communicate clearly in English.

3. Prior work experience in the service industry preferred.

4. Must successfully complete Retail training.

Working Conditions:Frequent physical exertion, frequentmovement, conditioned indoortemperatures with occasional exposure to outdoortemperatures and weather conditions. Alternate work schedule may includeworking at an attended donation center with no prior notice.

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is an EEO Employer - M/F/Disability/Protected Veteran Status