Job Details

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Proc & CM Principal Consultant to join our team in Baton Rouge, Louisiana (US-LA), United States (US).

Job Summary: Oversees the planning of course design, delivery, and support documentation.

Responsibilities:

• Directs the activities of internal or external client training.
• Ensures training program(s), resources and curriculum meet company and client objectives.
• Develops appropriate instructional strategies, implements performance measurement tools, and creates training program materials (flowcharts, storyboards, visual aids, participant manuals, job/task aids, user guides).
• Designs a variety of instructional materials for traditional instructor-led courses, online programs, web-based learning aids or products, and other programs as needed.
• Develops materials for courses based on information provided by subject matter experts.
• Conduct training needs, audience, and content analysis.
• Maintains communication with internal and/or external clients to ensure effectiveness of training.
• Manages the coordination of the staffing and scheduling of training.
• Creates outcome-based objectives for learning or performance for students and instructors.
• Uses a variety of authoring and software applications for developing web-based instruction.
• Develops audiovisual display designs that include screen layouts and human-machine interfaces, and course support materials and documentation.
• Demonstrates an understanding of the relationship between storyboard production and courseware production.
• Evaluates instructional programs and processes.
• Develops and implements formative and summative evaluation plans.
• Determines appropriate mitigation strategies to address findings of instructional program evaluations.

Required Skills:

• Minimum of 5 years in training roles, with Medicaid/social services experience.
• Minimum of 5 years' experience in learning strategies, structured methods, and approaches to meet business schedule and budget objectives.
• Minimum of 5 years of Instructional Design experience including working with e-learning integration standards and building e-learning courseware.
• Minimum of 2 years of experience developing courseware using prominent authoring tools such as Articulate Storyline, Adobe Captivate, or equivalent tools, as well as emerging development tools such as video, Augmented Reality/Virtual Reality tools and platforms.
• Minimum of 2 years of experience effectively communicating with key stakeholders in consulting and digital transformation businesses to gather and provide information.
• Bachelor's degree in education, instructional design, or writing/communications related majors or equivalent combination of related education, training, and experience.

Preferred Skills:

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.